iPad Air 3rd Generation bending issues

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Level 1

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iPad Air 3rd Generation bending issues

I purchased a brand new iPad Air 3rd Generation a month ago and just today I noticed it has slightly bended in the protective case. My daily usage is playing Games and sometimes the device gets heated up, and most likely is the cause of bending. Does apple gives any sort of warranty on bending of iPad Air 3rd generation? If not, then what are the options I have to get it fixed as the device is unstable to use on any surface now as it is not in proper shape and has bended over the keyboard connector. I am worried about my device as its an expensive thing and now I guess it is ruined. Please advise, thank you.

iPad Air 3 Wi-Fi

Posted on Oct 11, 2019 3:28 PM

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Answer 1

QuickPost

Level 10

103,437 points

Oct 11, 2019 5:13 PM in response to ali3211

Hello,

Did you purchase AppleCare+? Bending is considered accidental damage and is not covered under the manufacture's warranty.

Contact AppleCare

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Answer 2

ali3211 Author

Level 1

9 points

Oct 12, 2019 10:34 AM in response to QuickPost

Hi to update this forum, I took my iPad to Apple today and they said since its an accidental damage, which it actually isn't, it is not covered under limited warranty hence will charge $503.88 for repair. I got this new iPad for $554 so obviously wasn't worth it to repair. I tried to convince them but it was not a fair bargain.

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