The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I was trying to help my sister, who has recently had a major medical event enter emergency info on her phone, an iPhone 8 which is running IOS 13.1.
We were unable to find an option to type in Medical info, only select hospitals for medical records. This was upsetting.
Did we overlook it? Please provide instructions if the option still exists.
Thank you.
iPhone 8
Hello CRole!
Thanks for reaching out to the Apple Support Communities. I hope that your sister is on the mend. I know how important it is to have the medical information as well as contact information up to date on her iPhone. With iOS 13 the location of the Medical ID information did change slightly. Follow the steps in this article to see how you can update your sister's medical information: Set up your Medical ID in the Health app on your iPhone.
All the best!
Thank you so much! This is the info we needed.
Hi CRole,
You're very welcome! Glad that we could help. If you have any questions down the road, we're only a message away.
Enjoy your day!
Medical ID no longer available in the Heart App?
