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I upgraded my iPhone to iOS13.1.2 and the ability to copy a photo from Files to Photos is missing- it insists I open the photo in an app such as Instagram. This is worrying as copying Photos to and from my computer via files>photos was an important part of my workflow. I have looked through the iOS 13 manual and cannot find a solution.
Does anyone know of a workaround? Thanks in advance.
Hi timbloke,
Thanks for reaching out in Apple Support Communities. I understand that since updating to iOS 13.1.2 you're not seeing an option to copy a photo from the Files app to the Photos app. I can see why you'd reach out about this; I'd like to help. This should be possible to do using the following steps:
If you're still having trouble, please provide the following details:
Does this affect one or all photos you try to save from Files to Photos?
If this affects only one or a few photos, what file type are they?
Do you see the option to "Save Image" in the Share menu? Or is this what prompts you to open the photo in a third party app before saving?
Best Regards.
Hi timbloke,
Thanks for reaching out in Apple Support Communities. I understand that since updating to iOS 13.1.2 you're not seeing an option to copy a photo from the Files app to the Photos app. I can see why you'd reach out about this; I'd like to help. This should be possible to do using the following steps:
If you're still having trouble, please provide the following details:
Does this affect one or all photos you try to save from Files to Photos?
If this affects only one or a few photos, what file type are they?
Do you see the option to "Save Image" in the Share menu? Or is this what prompts you to open the photo in a third party app before saving?
Best Regards.
Thanks Sterling, I didn't notice you could scroll down the tab- all I saw was the copy button at the top. Problem solved, thanks gain for the help
Hi timbloke,
Thanks for letting us know that those steps worked for you! Please don't hesitate to reach out in Apple Support Communities again in the future.
Take Care!
Copy from Files to Photos function missing from iOS 13.1.2
