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User profile for user: trinity108
trinity108 Author
User level: Level 1
4 points

Apple Music

Hi so I pay for apple music monthly, I am a very loyal customer. I never have problems but today I noticed when I listen to music someone’s trying to listen on my Apple Music account on a different device. My music keeps pausing while I’m listening and a notification would pop up when my saying something about upgrade to family sharing plan so two devices are able to listen. I ignored it but it keeps happening every time I press play. I need to remove who ever is using my apply music.

Posted on Oct 12, 2019 9:43 AM

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User profile for user: Eric Root
Eric Root
User level: Level 10
684,603 points

Posted on Oct 12, 2019 10:37 AM

You can also add 2 Factor Authentication to your account for more security. If the attempts continue, you might want to consider a name change.


Link to contact Apple Support in the article.


Apple ID has been compromised


 Apple ID Password Change


Note the restrictions in the article.


Apple ID Name Change


 What to do after you change your Apple ID or password - Apple Support     I suggest doing this before you change your Apple ID or password.




 Apple ID -Two-factor authentication


 Two Factor Authentification availability


 Apple ID - Using app-specific passwords


Apple ID - Two Step Verification App Specific Passwords


Apple ID - Two Step Verifications FAQ



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Question marked as Top-ranking reply
User profile for user: Eric Root
Eric Root
User level: Level 10
684,603 points

Oct 12, 2019 10:37 AM in response to trinity108

You can also add 2 Factor Authentication to your account for more security. If the attempts continue, you might want to consider a name change.


Link to contact Apple Support in the article.


Apple ID has been compromised


 Apple ID Password Change


Note the restrictions in the article.


Apple ID Name Change


 What to do after you change your Apple ID or password - Apple Support     I suggest doing this before you change your Apple ID or password.




 Apple ID -Two-factor authentication


 Two Factor Authentification availability


 Apple ID - Using app-specific passwords


Apple ID - Two Step Verification App Specific Passwords


Apple ID - Two Step Verifications FAQ



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Apple Music

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