You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Panic full error in iphone x

Recently, my phone x keep restarting every few minutes by itself.

I tried (restore the device, changing battery, changing charger port), also I

went Apple store for diagnosing, but nothing appear wrong. In Analytic data I

found out panic full error log every time the device restart. Anybody can help?

this part from the log

iPhone X

Posted on Oct 12, 2019 10:28 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 19, 2019 5:05 AM

It seems the temperature monitoring chip on the motherboard is having issues and the software just reboots the phone after not getting a response from it - I don't know why Apple made the decision to cause this to crash the phone, it doesn't seem critical to the functionality of the phone. Any workaround Apple?

27 replies

Mar 4, 2020 7:42 PM in response to Rawdoodles

I had done no damage to the phone, and I had only had it for about a week. I made an appointment at a local apple store the same day & they replaced it on the spot since my phone was still under warranty & they had the same phone in stock. The issue started happening the morning after my phone had updated to IOS 13.3.1, so I thought that this might have been related to the update, but the apple store employee told me it was likely a hardware issue. Since your phone is only 3 months old, it is still under warranty I think, and if they find that there is no other solution (reset won’t solve, etc) they will probably replace it for you as well

(btw you might want to ask them to check the analytic data to see the panic log- they did this for me anyway, but the person on this post said theirs was not checked. Once the employee saw the panic log come up in my phone, he immediately told me they were going to replace it.)

Mar 5, 2020 6:20 AM in response to Amberscrib

Thank you for that yes I will ask them to look as the panic log is on the analytics. When they saw that did they even bother testing it again or trying to fix or did they just tell you there and then that they would replace it? I don't understand why it's just started. It seemed fine up until 9pm last night then it just. Went off I thought that's weird maybe it's a one off but it kept doing it and then everything started to fail. The sound has now gone and the volume bar won't show up. Also face I D or passcode doesn't appear when you unlock which means anyone can unlock my phone. I just don't understand what could possibly be making all of this fail

Panic full error in iphone x

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.