Activation lock

hello,

I bought an used iPhone 7 around 18 months ago & the seller gave it me after reseting the device & there is no iCloud or activation lock on it.

I simply starts using it after putting my apple ID & i also makes regular backups of my iPhone on my MacBook pro

Yesterday i rested it & after reset it takes me to activation lock screen , i tried my apple ID and password several times but it does not work,

how can i unlock it

please help


iPhone 7

Posted on Oct 12, 2019 9:49 PM

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Question marked as Top-ranking reply

Posted on Oct 13, 2019 7:47 AM

 you will need to contact the previous owner to have them log out of iCloud or go to iCloud.com/Find My Phone and erase the device, then remove it from their account. If you can’t do that, the device is useless. Apple won't help with 2nd hand phones.


Activation Lock - Turn off Find My iPhone 

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Activation lock

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