All browsers Chrome/Opera/Firefox/Brave but not Safari crash on select a file to upload.

Question

Level 1

8 points

All browsers Chrome/Opera/Firefox/Brave but not Safari crash on select a file to upload.

Hi there,

After upgrading to Catalina I have a terrible issue and since I am w web developer this issue really prevents me from doing my work.

As in the title whenever I try to upload a file on any of the given browsers they just turn off (crash but with no info). Safari on the other hand works fine.

As I mentioned before as a web developer I cannot rely only on one working browser as I need to test my software on all possible ones.

I look forward to anyone's reply.

FYI my browsers/system/other apps are up-to-date. No upgrade/update info.

Best wishes,

Adrian

MacBook

Posted on Oct 13, 2019 3:21 AM

Reply

Answer 1

Best reply

adrdro Author

Level 1

8 points

Oct 14, 2019 5:34 AM in response to adrdro

So...

After 1hour of phone call with Apple Support finally I was able to solve my problem

I was using CleanMyMacX - which was working fine before the upgrade
I cleaned Cache by holding Command+Option+P+R for 20seconds while booting, the system restarted and now everything works perfectly

Reply

Answer 2

dialabrain

Level 10

122,513 points

Oct 13, 2019 3:28 AM in response to adrdro

Knowing what kind of file and uploading to where might help. FWIW, Chrome, Brave, Opera, Edge, Vivaldi are all Chrome-based so if it happens with one, it's not surprising it would happen with all of them.

Reply

Answer 3

adrdro Author

Level 1

8 points

Oct 13, 2019 6:49 AM in response to dialabrain

Yes, you're right. I should have been more precise in describing the issue. Anyways, do you know how to solve it? I cannot grant full disk access to any of these browsers as they are grayed out and can't be clicked (I unlocked the window of course).

Reply

Answer 4

adrdro Author

Level 1

8 points

Oct 14, 2019 3:51 AM in response to ksaro1

Well I was able to turn on logging on Chrome and on upload to GoogleDrive it presents with this error and crashes

```

1014/124727.485822:WARNING:process_memory_mac.cc(93)] mach_vm_read(0x7ffee9b43000, 0x2000): (os/kern) invalid address (1)

[1014/124727.613349:WARNING:system_snapshot_mac.cc(42)] sysctlbyname kern.nx: No such file or directory (2)

[1014/124727.637097:WARNING:crash_report_exception_handler.cc(239)] UniversalExceptionRaise: (os/kern) failure (5)

```

So I am guessing this has something to do with access premissions

Reply

Answer 5

dialabrain

Level 10

122,513 points

Oct 14, 2019 5:39 AM in response to adrdro

Good.

CleanMyMacX never works fine and every experienced user here recommends uninstalling it.
That does not clear any cache, it resets NVRAM.

Glad you're up and running.

Reply

Answer 6

adrdro Author

Level 1

8 points

Oct 13, 2019 5:28 AM in response to dialabrain

@dialabrain it does not make any difference where and what I try to upload. Movies, Images to google drive or chat on facebook messenger or any other site for that matter. Browsers just turn off.

Reply

Answer 7

dialabrain

Level 10

122,513 points

Oct 13, 2019 5:57 AM in response to adrdro

I see. So the fact you are a web developer and need to test your software on different browsers was completely irrelevant to your issue. Thank you for clarifying.

Reply