Microsoft word on MAC OS Catalina

I just tried to install the new MAC OS Catalina on my MacBook Air. I have an older version of MS Office. The system warned me that if I install Catalina, MS Word (older version) will no longer work. Of course, this version of MS Office is too old to update. I don't want to buy new MS software just because I updated my OS. That would be rather stupid and wasteful, right?

I am wondering if anyone has had the same issue. If you went across the blackline and installed Catalina despite the warning, I would like to know what happened to your MS word app (old version). Did it continue to work afterwards? Maybe Apple should consider adjusting this new OS so older apps (especially MS word for MAC) continue to function??


MacBook Air

Posted on Oct 13, 2019 11:22 AM

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Posted on Jan 8, 2020 3:24 PM

As noted on the forum, many people have experienced the same issue. If you have a 32 bit Word app installed it can be upgraded for free if it is version 16 or later. If it is not, your Word app will not function, nor will any of your other 32 bit apps. Apple is not going to make the changes to allow them to work. The industry has moved on to 4 bit functions. I would like to offer several important points for you and any of our other viewers concerning the ‘problems’ with Microsoft Office after an OS upgrade to Catalina. To summarize:

·     First, Apple has regularly informed all of us for a couple of years that at some point our old 32 bit programs would no longer work with a future OS upgrade. That has finally occurred as we have been told it would. This appears to be the case with you. The message announcements were received when an older 32 bit program was opened.

·      Any other old 32 bit programs you have installed will also be affected. They also will no longer work.

·      As noted, if a person wishes not to upgrade their Microsoft Office, there are several good alternatives. They are the free LibreOffice and OpenOffice apps. Additionally, your Apple OS provides three free programs which you may use as an alternative to Office, Pages, Numbers and Keynote.

·      Any of these apps can and will open your Office documents. You may also create new documents and save them as Word files, etc. when you need to share files with other people who only have Office installed.

·      You should be aware that using these other apps to open Word documents will result in formatting changes.

·      Using any of these programs does involve a learning curve as they work a bit differently, but all of them are fine programs.

If you have Microsoft Office for Mac 2016 or later, it can be upgraded at no cost. If it is an earlier version, it cannot.

·      If you decide to upgrade an older version of Office, you have options. You may elect to subscribe to any of the following:

    • Office 365 Home:         $99.99 per year or $9.99 monthly. This allows you to install Office in up to six devices. This service must be renewed yearly. You may try the service free for one month.
    • Office Personal:           $69.99 per year or $6.99 monthly. This is for installation on one device only. This service must be renewed yearly. You may try the service free for one month.
    • Office Home & Student:        $149.99 one-time purchase cost. This is a purchasefor installation on one device only and is not renewed or have a monthly fee. It does not expire.
    • The second and third options include fewer additional apps such as having no Outlook email app. Check the Microsoft site for details.

·       I strongly recommend that if you elect to do the Office upgrade, you first completely remove your Old Office app and its associated bits and pieces which will be spread through several other folders. This can be done effectively with the free program AppCleaner.app. It is easy to use and doing so will avoid creating any potential conflicts. After this is done, then you may download the replacement Microsoft Office files safely.

·       Finally, and this is important, when purchasing any of these Office upgrades, you need to register your purchase on the Microsoft web site, including which device or devices the apps are installed on. This can be changed later if a device is replaced. You must do this registration or you can have problems.

In summary, Apple has warned us of the change to 64 bit operations only. It has occurred. Now, it is up to us to decide how to respond. If you elect not spend the money to upgrade Office, the suggested alternatives will work for you, and they are free.

I hope this information is helpful to you.


150 replies

Nov 11, 2019 10:14 AM in response to mainenefan01

As has been noted elsewhere, Apple has been telling us for several years that the change to an OS that only works with 64 bit programs was coming. We were all warned. That gave me the time to look at the possible alternatives and make whatever changes I decided on. Merely ranting against Apple solves nothing. We need to read announcements and become informed so we can act in our own best interest. Sorry to be so blunt, but the truth is the truth. Good luck.

Nov 30, 2019 7:48 AM in response to LD150

Gentlemen, as we have said earlier, this change was coming. We were told by Apple, if we chose to listen. Some of us took action to be ready and some of us didn't. It's done. So, now I suggest that those of you who are affected by the change from 32 bit to 64 bit apps only, re-read the answers above to see which one you choose to use. There are solutions which have been offered. Good luck to all of you.

Jan 11, 2020 9:02 AM in response to 58Tailfin

To 58 Tailfin: Yes these apps are included as part of the Apple OS. When we install it, they are also downloaded in the latest versions. Look in your Macintosh HD, then open the Applications folder and you will find them there. If you wish, you can then drag the icon down to the bar at the bottom of your desktop and an alias will be created there for easy access. As has been noted, these are excellent apps, but they do have slightly different functions and commands, so some learning will be needed. And, yes, you can open your old Word and Excel files and "save as", but the formatting may be considerably changed. Good luck.

Jan 11, 2020 10:32 AM in response to AngieCango

So revert back to your previous OS.

You were warned to take more than one backup, and as your Office apps were so essential to you, you must have realised your error on day 1 after upgrading. So restoring from Time Machine will be straightforward.


I upgraded my Office when 2016 was the newest because MS stopped security updates long before Mojave

Nov 9, 2019 8:23 AM in response to RB8828

For those who saw the link before its removal, DO NOT purchase anything from that site. It's cheap because they're selling illegal activation codes. Meaning, copied or stolen. Mainly, they are selling the same license to multiple buyers.


For those it works for, that simply means they got lucky. Read these complaints at the Better Business Bureau.


If it sounds too good to be true, it probably is.

Nov 11, 2019 8:55 AM in response to muzzer

You don't. It doesn't matter which one you buy. What you're really purchasing is the single license, Home/Student version of Office 365. Purchasing any one of them automatically gets you Word, Excel and PowerPoint.


It's actually easier and a better deal to just get it straight from Microsoft than through the App Store. Same cost of $70 per year and includes Outlook, which is a separate in-app purchase through the App Store.


https://products.office.com/en-us/buy/compare-microsoft-office-products-for-mac

Nov 13, 2019 7:20 AM in response to blogo1

I ultimately bought my Office software directly from Microsoft's web site. As I mentioned before, Costco's web site says we can buy it there, as does Amazon. Both offer a slightly lower price, but the Costco site couldn't process with access to a download link, so I had them cancel the order and give me a refund. A real pain to deal with.


I don't need the Microsoft updates and so on, since the software is now well developed. I amortized my one time cost over several years to justify the cost decision.

Dec 8, 2019 4:47 PM in response to Casfrie

I made the same mistake. I always like to keep up with the updates and quickly clicked to get the Catalina. I am very sorry I did. It has caused a lot of problems for me plus a big headache. I wish there was a Warning before clicking for it. I am 73 yrs old, retired, living on limited fixed income and I cannot afford the new Office 365; moreover I am quite comfortable with my old ms 2011. It is hard to adjust to newer versions at this age- believe me.

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Microsoft word on MAC OS Catalina

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