Microsoft word on MAC OS Catalina

I just tried to install the new MAC OS Catalina on my MacBook Air. I have an older version of MS Office. The system warned me that if I install Catalina, MS Word (older version) will no longer work. Of course, this version of MS Office is too old to update. I don't want to buy new MS software just because I updated my OS. That would be rather stupid and wasteful, right?

I am wondering if anyone has had the same issue. If you went across the blackline and installed Catalina despite the warning, I would like to know what happened to your MS word app (old version). Did it continue to work afterwards? Maybe Apple should consider adjusting this new OS so older apps (especially MS word for MAC) continue to function??


MacBook Air

Posted on Oct 13, 2019 11:22 AM

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Posted on Jan 8, 2020 3:24 PM

As noted on the forum, many people have experienced the same issue. If you have a 32 bit Word app installed it can be upgraded for free if it is version 16 or later. If it is not, your Word app will not function, nor will any of your other 32 bit apps. Apple is not going to make the changes to allow them to work. The industry has moved on to 4 bit functions. I would like to offer several important points for you and any of our other viewers concerning the ‘problems’ with Microsoft Office after an OS upgrade to Catalina. To summarize:

·     First, Apple has regularly informed all of us for a couple of years that at some point our old 32 bit programs would no longer work with a future OS upgrade. That has finally occurred as we have been told it would. This appears to be the case with you. The message announcements were received when an older 32 bit program was opened.

·      Any other old 32 bit programs you have installed will also be affected. They also will no longer work.

·      As noted, if a person wishes not to upgrade their Microsoft Office, there are several good alternatives. They are the free LibreOffice and OpenOffice apps. Additionally, your Apple OS provides three free programs which you may use as an alternative to Office, Pages, Numbers and Keynote.

·      Any of these apps can and will open your Office documents. You may also create new documents and save them as Word files, etc. when you need to share files with other people who only have Office installed.

·      You should be aware that using these other apps to open Word documents will result in formatting changes.

·      Using any of these programs does involve a learning curve as they work a bit differently, but all of them are fine programs.

If you have Microsoft Office for Mac 2016 or later, it can be upgraded at no cost. If it is an earlier version, it cannot.

·      If you decide to upgrade an older version of Office, you have options. You may elect to subscribe to any of the following:

    • Office 365 Home:         $99.99 per year or $9.99 monthly. This allows you to install Office in up to six devices. This service must be renewed yearly. You may try the service free for one month.
    • Office Personal:           $69.99 per year or $6.99 monthly. This is for installation on one device only. This service must be renewed yearly. You may try the service free for one month.
    • Office Home & Student:        $149.99 one-time purchase cost. This is a purchasefor installation on one device only and is not renewed or have a monthly fee. It does not expire.
    • The second and third options include fewer additional apps such as having no Outlook email app. Check the Microsoft site for details.

·       I strongly recommend that if you elect to do the Office upgrade, you first completely remove your Old Office app and its associated bits and pieces which will be spread through several other folders. This can be done effectively with the free program AppCleaner.app. It is easy to use and doing so will avoid creating any potential conflicts. After this is done, then you may download the replacement Microsoft Office files safely.

·       Finally, and this is important, when purchasing any of these Office upgrades, you need to register your purchase on the Microsoft web site, including which device or devices the apps are installed on. This can be changed later if a device is replaced. You must do this registration or you can have problems.

In summary, Apple has warned us of the change to 64 bit operations only. It has occurred. Now, it is up to us to decide how to respond. If you elect not spend the money to upgrade Office, the suggested alternatives will work for you, and they are free.

I hope this information is helpful to you.


150 replies

Nov 24, 2019 4:14 PM in response to Old Toad

Here is something else to consider. Over the years I have always kept and external drive which I partitioned to have two partitions. One was used to back up my files and the other was kept with an OS on it. That is in case something happens to the OS on my hard drive, I can still function until I get it fixed. Whenever the OS on my hard drive was upgraded, I held off changing the OS on the external drive until I was satisfied that the new OS functioned as I wanted it to.


When I did my last hard drive upgrade to Catalena I purposely left the older OS on the external drive because its enabled me to use it on those few occasions when I needed to use one of my two 32 bit apps that I was unwilling to pay to upgrade. I have since decided I don't really need them any longer, so I finally upgraded the OS on the external drive and removed the two old apps.


What I am suggesting is this - if you have an external drive and can partition it, then you can install the older OS there and still use your 32 bit software if it's something you don't use often. Just a thought.

Nov 12, 2019 7:48 AM in response to ronasara212

When I tried last week LibreOffice was "notarised" for Catalina but OpenOffice was not, a minor inconvenience but it's there,

LibreOffice will handle some complex excel type formulae like Vlookup that Numbers currently cannot.

such as https://excel-example.com/templates/sport-tournament-template

I know it's off topic as it is spreadsheets, but there may be complex book structures that Pages also cannot handle and you need to try your most complex stuff on them all.


Dec 31, 2019 10:11 AM in response to VaraZGVZ

I too upgraded to Catalina and could no longer use Word 2016 for Mac.

I called Microsoft and the first helper did much work but was unable to resolve the problem. He escalated it to the next level of assistants.

As it was a Remote screen share session, I couldn't follow all that was done, but in about 20 minutes Word was restored and all my files are now safe and functioning normally.

No cost to me as I didn't need to purchase anything new, nor sign up for any subscription.

I hope this inspires others to seek the required help from Microsoft. I'm so relived, impressed and grateful.


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Microsoft word on MAC OS Catalina

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