I have two Apple IDs. My wife and I use one Apple ID for our two iPhones. I want my wife to use the second Apple ID for her phone (we never wanted to share phone and messages, but now do). When I try to change her Apple ID get email is not available.

I have two Apple IDs. My wife and I use one Apple ID for our two iPhones. I want my wife to use the second Apple ID for her phone (we never wanted to share phone and messages, but now do). When I try to change her Apple ID in Settings, I get "email is not available." Must I setup an entirely new email account?

Posted on Oct 13, 2019 11:51 AM

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Question marked as Top-ranking reply

Posted on Oct 13, 2019 12:20 PM

If you sign her out of the shared ID and then sign in with the 2nd ID, will that work? Don't attempt to change the ID she is currently using. Sign out/in.


There may be some data loss, but you can minimize it. If syncing photos with iCloud, ensure Optimization is turned off in Settings/Your Name/iCloud/Photos and/or in Photos/Preferences/iCloud. Then make sure full resolution photos are on the device/computer. When signing out of iCloud, if asked whether you want to retain data, choose yes. Messages conversations will be lost if they are addressed to the ID. See the article below for other places that the old ID should be removed. See Winston Churchill's response in the below discussion.


Apple ID – Create


Apple ID - create a new


How to transfer all files from one iCloud account to another


 Apple ID email address or password - What to do after you change


You can try setting up Family Sharing between the 2 IDs if you want to be able to share purchases made with the IDs.


Family Sharing


Family Sharing - Set up

3 replies
Question marked as Top-ranking reply

Oct 13, 2019 12:20 PM in response to StevenJN

If you sign her out of the shared ID and then sign in with the 2nd ID, will that work? Don't attempt to change the ID she is currently using. Sign out/in.


There may be some data loss, but you can minimize it. If syncing photos with iCloud, ensure Optimization is turned off in Settings/Your Name/iCloud/Photos and/or in Photos/Preferences/iCloud. Then make sure full resolution photos are on the device/computer. When signing out of iCloud, if asked whether you want to retain data, choose yes. Messages conversations will be lost if they are addressed to the ID. See the article below for other places that the old ID should be removed. See Winston Churchill's response in the below discussion.


Apple ID – Create


Apple ID - create a new


How to transfer all files from one iCloud account to another


 Apple ID email address or password - What to do after you change


You can try setting up Family Sharing between the 2 IDs if you want to be able to share purchases made with the IDs.


Family Sharing


Family Sharing - Set up

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I have two Apple IDs. My wife and I use one Apple ID for our two iPhones. I want my wife to use the second Apple ID for her phone (we never wanted to share phone and messages, but now do). When I try to change her Apple ID get email is not available.

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