Safari loading blank pages

This is an iPhone 8 with iOS 13.1.2. Ever since my update to iOS 13, Safari returns a blank page when loading a webpage.


Upon starting Safari, everything is fine. After some length of time browsing websites, eventually the bug will appear. Every webpage I try loading, a blank page will appear. Curiously, I can see the webpage in reading mode. Sometimes, I can see the webpage in the tab switcher. But the actual page is blank. Nothing is wrong with any of these websites, as the pages load properly in other browsers. Also, if I close and reopen Safari, everything will be working again.


Any thoughts? Please no irritating suggestions to hard reset or backup and reinstall. I’m looking for specific ideas or conjectures as to what the culprit is.

iPhone 8

Posted on Oct 13, 2019 2:54 PM

Reply
72 replies

Jan 23, 2020 9:37 AM in response to vsri

I have the same issue and reported to apple several months ago - The issue is still happening using IOS 13.3. I have provided my Apple senior advisor with screen shots and web links to demonstrate when the issue occurs, which is about every day now.

I keep having to delete web page data, etc.


I am assured by Apple 'that Technical is looking at it but as it is not a wide spread issue, it's not at the top of their list' - It has been suggested that rather than wait for a software update (if they're not taking the issue seriously, the update is hardly going to sort it) I back up my devise on iTunes and reinstall system software - I have refused to do this.


I'm using an iPhone 11 Pro


It really hacks me off that Apple just don't seem to be interested

Jan 27, 2020 10:22 PM in response to vsri

Standard view vs Zoomed view does not work. Clearing website data does not work. All experimental features turned off, still not working. The only thing that does work for me is turning Java OFF, not having it turned ON. But that’s no resolution cause many times Java is needed on many websites, especially for login and password dialogue pop ups. Seems like Java and iOS 13.3 are not jiving.

Jan 29, 2020 3:29 PM in response to vsri

Ever since the 13 update, I have been getting blank pages in safari. Only closing the app and reopening will help it, for a time. Many other posters have tried pretty much everything else to no avail. Apple support is not a help and Apple itself not working on a fix. “ not a widespread problem” yet most apple users I talk to are having thus prob.

and now, when I google search, many many links are being redirected to about:blank. Grrr

Jun 7, 2020 2:02 PM in response to Simoncoates79

All...First post, I don’t normally post on forums but having had this problem and having tried everything listed throughout this thread, I think I have found a solution that works for me and thought I should share it. I was having issues with some specific UK websites and it seems that turning off ‘prevent cross-site tracking’ in Safari has rectified this. My wife had this set to off on her iPhone and could load the websites, but when I put prevent cross site tracking on, the same issues occurred on her phone. I’m not sure if the issue is with Apple or with the the website in terms of not being able to prevent cross tracking. Hopefully this will help & maybe someone with more technical knowledge could shed some further light.

May 2, 2020 12:04 PM in response to vsri

You’re lucky. It’s much worse with an iPad Pro. I took screen shots. Notice that the Apple site loaded around a quarter down the page and it’s behind and showing through the address bar. I wrote this comment and tried to post it and my iPad is frozen and I could not post. This was, mind you, three attempts with clearing Safari’s history and cache. 13.3.1 is a disaster

Dec 8, 2019 11:26 AM in response to Anthony_01

I also have same bug with IOS 13.2. The JavaScript suggestion is not the fix, since my setting has been on. Also, the zoom suggestion is plausible since the content is sometimes broken up in smaller chunks that could correspond to a mistakenly smaller screen. I’m going to try the experimental settings, seemingly the more likely to be buggy!

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Safari loading blank pages

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