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I’ve just upgraded my Mac to Catalina now when I try to use Safari or any other browser it hangs after several websites have been accessed. The only way I can get the browser to work again is to shutdown the Mac using the power switch (using shutdown and restart on the Mac don’t do anything ) and then restart it. Everything else seems ok.
This is most irritating any idea how I can correct this problem?
thanks
iMac Line (2012 and Later)
You are welcome. I would uninstall Avast. It tends to interfere with the computer's operation while providing minimal to no benefit unless you work with Windows files. Most long time posters recommend not using antivirus software or cleaning software such as CleanMyMac.
You are welcome. I would uninstall Avast. It tends to interfere with the computer's operation while providing minimal to no benefit unless you work with Windows files. Most long time posters recommend not using antivirus software or cleaning software such as CleanMyMac.
Are you running any anti - virus programs? Using a VPN?
Try setting up another admin user account in System Preferences/Users & Groups to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.
Isolating an issue by using another user account
If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply. After pasting the report in a PasteBin page, go to the top of the page, and copy the address in the URL bar. Paste that in a new reply. Pastebin
Hi Eric,
I haven't tried the safe mode option or setting up another admin user account because after uninstalling Avast as you suggested (easiest option) my problem with Safari hanging seems to have been solved.
Once again thanks for your help.
Greg
Hi Eric,
No VPN but I am running the free version of Avast Security for antivirus
I'll try Safe mode and see what happens
Thanks Greg
You are welcome.
Safari hanging after upgrade to Catalina
