Unable to install Profiles on Apple TV 4K TVOS 13.0 via Apple Configurator 2.11

Hello,


I want to install a WLAN-Profile with Certificate on a paired Apple TV 4K via Apple Configurator 2.11 but it fails even when I accept the installation on the Apple TV itself.


What I have done:

Paired the Apple TV 4K via Bluetooth -> Shows up in the Configurator Screen

Add Profil -> Select the Profile -> On the Apple TV I allowed the Installation

BUT the Profil won't install on the Apple TV and I got an Error on the Apple Configurator Screen (Action was required). And I can not see any Profiles on the Apple TV itself.


This was the Way it worked for me before the update from TV OS12 to TV OS 13.


Thanks for your help


Posted on Oct 14, 2019 7:39 AM

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Unable to install Profiles on Apple TV 4K TVOS 13.0 via Apple Configurator 2.11

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