Apple Event: May 7th at 7 am PT
Updated to Catalina last night and now suffering a crash every 10 to 30 minutes. I was initially using Firefox, but swapped to Chrome for last few crashes, so not a compatibility problem there. Nothing else other than Mail and Acrobat Reader open.
MacBook Pro with Touch Bar
I suggest at this point to run an EtreCheck report and post it here so that we can help you troubleshoot your notebook.
Ref: Using EtreCheck to Troubleshoot Potential… - Apple Community
A few things you can try in the mean time:
I suggest at this point to run an EtreCheck report and post it here so that we can help you troubleshoot your notebook.
Ref: Using EtreCheck to Troubleshoot Potential… - Apple Community
A few things you can try in the mean time:
Top Processes Snapshot by CPU:
Process (count) CPU (Source - Location)
Other processes 81.64 % (?)
EtreCheck 9.32 % (App Store)
ControlStrip 0.54 % (Apple)
com.apple.WebKit.Networking.xpc 0.29 % (Apple)
AntivirusforMac 0.20 % (Bitdefender SRL)
Ok, thanks. It would help if you provided the full report. Especially with Drive Access enabled so that I can see if there are any kernel panics or diagnostics reports available.
All I can tell from this report is that you're running an AV app on your Mac. AV apps are not necessary and tend to cause more issues than resolve them. However, it's a personal choice. Regardless, I would suggest that you temporarily disable it, at least, to see if this helps at all.
Same problem here.
I suspect Drive File Stream is the cause, because I have two MacBookPros, both of them updated to Catalina and using same apps except Drive, and the one with it crashes every now and then.
Here is attached my EtreCheck report
That is the report from running as Admin. Running as user it looks like Google Drive File Stream is going out of control and maxing out the processing power
I disconnected Drive File Stream and it stopped crashing.
Catalina crashing
