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When I installed Catalina, it appears that Microsoft Outlook (16.28) stopped downloading IMAP email from all three of my accounts. Working with my employer, I was able to restore the Office 365 connection, but Gmail and Apple mail through my mac.com/me.com/icloud.com don't work. I can access both with Safari and my current PWs, but Outlook won't recognize either PW as legitimate.
Suggestions?
Greetings Morgan Townie,
Thanks for visiting the Apple Support Communities! I understand you're unable to use your Gmail and your Apple mail accounts with Microsoft Outlook as expected, as you're receiving an error that your passwords are incorrect.
Have you created an app-specific password? App specific passwords are needed to access your iCloud mail accounts while using third-party software. You can see further information for using app-specific passwords in the following support article: Using app-specific passwords - Apple Support
I suggest reaching out to Google for help with your Gmail account: Gmail help
Cheers.
Greetings Morgan Townie,
Thanks for visiting the Apple Support Communities! I understand you're unable to use your Gmail and your Apple mail accounts with Microsoft Outlook as expected, as you're receiving an error that your passwords are incorrect.
Have you created an app-specific password? App specific passwords are needed to access your iCloud mail accounts while using third-party software. You can see further information for using app-specific passwords in the following support article: Using app-specific passwords - Apple Support
I suggest reaching out to Google for help with your Gmail account: Gmail help
Cheers.
Thank you! I've been struggling to understand the how of app-specific passwords for some time now, and this opened up a couple of other solutions for me as well! MUCH appreciated.
Microsoft Outlook & Catalina
