"The Finder can't quite because an operation is still in progress on an iOS device"

I wanted to restart my Mac in order to check whether this would clear a problem I was having. I got the message:



This makes no sense as it doesn't give any indication of which iOS device is involved, nor does it allow one to abandon the operation. Grrr.


iMac Line (2012 and Later)

Posted on Oct 16, 2019 1:23 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 20, 2020 11:57 PM

I managed to get out of this situation by having the device connected by cable to the computer. Then turn off the iOS device.Then disconnected the device from the computer. The device disappeared in the Finder and I was able to restart the computer. Then I restarted the device and reconnected it to the computer. When it showed up in the Finder, I clicked on sync and let it work. After that, everything worked for me. So far....


I is running Catalina 10.15.3 on my MacBook Pro and iOS 13.3.1 on my iPhone.

38 replies

Dec 10, 2019 10:29 PM in response to Cox27Rd

I haven't found a fix but I found a way to shut down the Mac.


To recall, the problem is the Finder is stuck "syncing" an iOS device, yet the iOS device wasn't syncing; try to stop the syncing on Finder doesn't work; relaunch the Finder and the problem still there.


The workaround is to relaunch the Finder, and while it was relaunching quickly shut down the Mac. You need to use the command+eject key on the keyboard to quickly call up the shutdown dialog.


You have to do these quick:

  1. Relaunch the stuck Finder (command+option+escape)
  2. Quickly press "command+eject", shutdown dialog pop up, quickly press "return" (enter)


I manage to shut down the iMac in this way whenever the Finder stuck

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

"The Finder can't quite because an operation is still in progress on an iOS device"

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.