Level 1

33 points

IOS 13.1.3 battery drain

Well I guess another update, another waste of time as the bugs on the iPhone XR are still there. Weird battery drain. IT SHOULD HAVE MORE THAN A DAY'S LIFE OF BATTERY. I had to change my device for another one and its the same problem. When will apple wake up and start fixing this important battery drain issues. Apple support is stating a ' Hardware Problem' No I don' think so as everyone is complaining on these pages about how bad the software is and need a fix. My battery is at 100% capacity. It is a problem with the SOFTWARE. Also stop sending us links to apple's pages about lithium-ion batteries and how they work, battery performance etc... ITS A NEW PHONE. We need this fixed. Especially on the iPhone XR which should have more than a day's battery life!!! WAKE UP APPLE!! WE BUY PRODUCTS WITH A LOT OF EFFORT FOR SPENDING MONEY AND WE GET THIS IN RETURN. I know I'm angry but I've just had enough of this nonsense!!! :(

iPhone XR

Posted on Oct 17, 2019 8:29 AM

Top-ranking reply

Lawrence Finch

Community+ 2025

Level 10

228,480 points

Posted on Oct 24, 2019 8:05 AM

OK, do this-->Restore your iPhone, iPad, or iPod to factory settings - Apple Support

Don't log in to iCloud, install any apps or add any email accounts, and check your battery life for a day. If your battery life is still bad restore your phone using iTunes so it gets a fresh copy of iOS 13. Report the results. If battery life is OK log in to iCloud. Test again for a day.

If battery life is still OK restore your backup and test again. If battery life gets worse you have a defective app. Start with Facebook as a likely suspect.

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147 replies

Oct 22, 2019 10:03 AM in response to Oscar-24

Embarrass for what? Like I said there is no APPLE here in these user to user technical.

Go back and read the term of service you signed up for.

Yea you schedule and appointment with the genius bar and take in to the nearest Apple store.

Same thing with your health you schedule an appointment with your DR and go the hospital.

Same thing with your car etc.. you get the idea.

you ranting here isn't getting you anywhere.

Oscar-24 Author

Level 1

33 points

Oct 24, 2019 7:59 AM in response to Lawrence Finch

Ok. What if I’ve had a new phone for a week, exchanged it for another new one ( have it for 3 weeks) and the battery drain still persisted. I downloaded all apps myself using a New Apple ID. Also, there’s no point of being harsh ( I was giving a rhetorical example) I’ve just made this important post especially for all people who have been having these issues that’s all. It’s not an app, it’s a software issue. I have my word..

If people are commenting on YouTube, Reddit, Twitter etc ... Even I-device. Then it’s not something easy to clear up. Lots of people may not be having problems but many have seen this persist through iOS 13 from the very start .

Oct 25, 2019 1:53 PM in response to IdrisSeabright

All I can tell you is that the internet is plastered with complaints about this battery problem and all occurring since this recent upgrade.

Moreover, how can you explain that my iphone 7 and my wife's older 6S are experiencing the exact same problems since this upgrade?

Another irritating thing is that the phone will occasionally reboot itself (about two times a day) my wife's phone too?

Yes, we have done all the troubleshooting steps, hard boot etc, bit the problems persist.

This morning, both phones experienced automatic reboot and before the power level was 100%. On reboot 8%

Then when manually rebooted, back to 100% and nothing plugged in to the phone.

I cannot accept that the issue is with two different phones eg; 7 and 6S When, the problems have only occurred after the respective upgrades.

In my opinion and others online, there appears to be a bug in the software not the hardware.

And, Apple is aware of the problem and are working on a fix for this known issue.

Of course, Apple will only ever tell you this over the phone because, they lough to wash their laundry in public.

If you do not believe this, take a look at almost all Apple online responses to issues!

Oscar-24 Author

Level 1

33 points

Oct 29, 2019 8:15 AM in response to Ryane1401

Now I know it’s a problem with the software. I checked today in the morning and I was charging at 84% - new battery 100% capacity, I decided to restart my device. As it turned on it jumped all the way to 87%. So?! Then I reset it once again and it dropped to 83%. This issue still persists.

Oscar-24 Author

Level 1

33 points

Oct 30, 2019 2:58 PM in response to Nightscloud2

Well then, I hope iOS 13.2.1 will come out soon. Major bugs need to be fixed. Major: Battery, HomePod, WiFi connectivity and calling. I have a feeling that now because they’ve released nearly everything which was announced at WWDC 2019. It should grant them time on major improvements to the software. Five Updates in nearly 1 month. Not something that Apple has been praised for!

sarwj

Level 1

4 points

Nov 6, 2019 11:51 PM in response to Oscar-24

I have been having this problem, BUT.. I think there is something else going on. I am suspecting the battery is NOT draining that fast... ONLY that the battery indicator is going down faster than it should. Why do I think that? Well, yesterday, my battery indicator, as usual, started dropping like a stone.. I let it do that without plugging it in. It reached 1% and THEN... I Facetimed with my partner for 1 HOUR on 1% and it did NOT die. Then I browsed News etc for another hour. Finally, it died after two hours being on 1%. So, I calibrated it by letting it be dead and unplugged for a few hours, then charging it to 100% leaving it plugged in for a few more hours. We'll see how it behaves today.

Nov 22, 2019 10:52 PM in response to Barge41m

My iPhone XS Max randomly still gets hot about 6 days being replaced. Apple Photos consumes excessive battery or processing power. All photos have long been indexed. Through some trial and experimentation, I noticed that as soon as I use the camera and photos are taken, it heats us and remains heated. Upgraded to IOS 13.2.3 and still happening. Have no idea what’s going on?

Oct 22, 2019 1:30 PM in response to Oscar-24

Hi guys,

I have got the same problem with my iPhone X and iOS 13.1.3. I have used the feedback form, I don't know if this helps...

https://www.apple.com/feedback/iphone.html

Oct 28, 2019 8:22 AM in response to Clau41

Clau41 I better refrain from what comments I would like to retort.

My phone is broken because the battery management software is broken.

stuff that in your pipe and smoke it!

monia240

Level 1

4 points

Nov 22, 2019 12:56 PM in response to HipPocketMusician

Dec 5, 2019 5:59 PM in response to Oscar-24

touh

Dec 30, 2019 1:15 PM in response to Oscar-24

My battery does not even last a day. It lasts 6 hrs before it dies from fully charged. I did not have any issues before my phone automatically updated to the 13.1.3 version. I have an iPhone 8.

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IOS 13.1.3 battery drain