Level 1

33 points

IOS 13.1.3 battery drain

Well I guess another update, another waste of time as the bugs on the iPhone XR are still there. Weird battery drain. IT SHOULD HAVE MORE THAN A DAY'S LIFE OF BATTERY. I had to change my device for another one and its the same problem. When will apple wake up and start fixing this important battery drain issues. Apple support is stating a ' Hardware Problem' No I don' think so as everyone is complaining on these pages about how bad the software is and need a fix. My battery is at 100% capacity. It is a problem with the SOFTWARE. Also stop sending us links to apple's pages about lithium-ion batteries and how they work, battery performance etc... ITS A NEW PHONE. We need this fixed. Especially on the iPhone XR which should have more than a day's battery life!!! WAKE UP APPLE!! WE BUY PRODUCTS WITH A LOT OF EFFORT FOR SPENDING MONEY AND WE GET THIS IN RETURN. I know I'm angry but I've just had enough of this nonsense!!! :(

iPhone XR

Posted on Oct 17, 2019 8:29 AM

Top-ranking reply

Lawrence Finch

Community+ 2026

Level 10

242,352 points

Posted on Oct 24, 2019 8:05 AM

OK, do this-->Restore your iPhone, iPad, or iPod to factory settings - Apple Support

Don't log in to iCloud, install any apps or add any email accounts, and check your battery life for a day. If your battery life is still bad restore your phone using iTunes so it gets a fresh copy of iOS 13. Report the results. If battery life is OK log in to iCloud. Test again for a day.

If battery life is still OK restore your backup and test again. If battery life gets worse you have a defective app. Start with Facebook as a likely suspect.

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147 replies

Dec 4, 2019 11:22 AM in response to Oscar-24

I have two iPhone se's in my home

After the IOS 13 update, I can't use my iPhones at all as my charge is dropping in like every 30 seconds and to charge it back it takes hours. Also my both iPhones heat extremely and I am afraid and concerned about my safety. I have been a great fan of apple and sadly I have to admit I am going to use Nokia button phones for the over heating issue is alarming.

Like to also remind Apple that I have done all the troubleshooting methods on the internet like cancelling active apps,etc. Please admit the fault and fix this issue as soon as possible because we payed money for your products with trust in you.DONT LOSE THE TRUST.I still hope Apple will fix this.

Oct 21, 2019 12:01 AM in response to razmee209

Really ? What if you don't have an Apple store in your country Razmee ?

Oscar-24 Author

Level 1

33 points

Oct 21, 2019 8:33 AM in response to Oscar-24

Oct 22, 2019 8:33 AM in response to Oscar-24

Came here looking for possible answers. XS (not even a year old) has major battery drain after the iOS 13.1.3 update done on 10/19/19. Come on Apple let's get this fixed!

Oct 22, 2019 8:40 AM in response to Oscar-24

Also having the same issue. Did the update a few days ago and now but didn't have any issues with the battery until today! Apple needs to get out another update and quick!!!

Oscar-24 Author

Level 1

33 points

Oct 22, 2019 9:51 AM in response to kimbo0802

There are so many complaints and Apple is still not doing anything. They need to fix this!!

razmee209

Level 10

203,982 points

Oct 22, 2019 9:54 AM in response to Oscar-24

You want Apple go to the Apple store, there is no Apple here in these user to user technical forum

Oscar-24 Author

Level 1

33 points

Oct 22, 2019 10:06 AM in response to razmee209

Pathetic.

razmee209

Level 10

203,982 points

Oct 22, 2019 10:24 AM in response to Oscar-24

LOL.. ok say what you want, it ain't going to hurt me.

You can rant here all day and night if you want it not going to change anything.

Oscar-24 Author

Level 1

33 points

Oct 22, 2019 10:28 AM in response to razmee209

👍🏻

Oct 22, 2019 10:52 AM in response to Oscar-24

same here,

since the last 2 update, my battery dont last 4 hours, this is ridiculous

was working fine 2 months ago, then 2 updates, battery doesnt last.

Oct 22, 2019 12:25 PM in response to Oscar-24

Updated yesterday to iOS 13.1.3 and usually by 7pm I have over 60% battery life. It is sitting at 55% and it’s only 1:30pm! What a terrible update.

DeeE127

Level 1

4 points

Oct 23, 2019 7:35 AM in response to Oscar-24

I am charging my iPhone 8 3 - 4 times each day since the last IOS update to 13.1.3.

suhail80

Level 1

4 points

Oct 23, 2019 11:19 AM in response to Oscar-24

I also update my Iphone 7 plus to ios 13.1.3 and my battery is draining fast and abnormally. Its really sad that Apple don’t care about its customers who pay so much money to buy their products.

Oct 23, 2019 8:42 PM in response to Oscar-24

I have the same problem with my 7 Plus. Within 2-3 hour I’m down to 60%. I just leave it plugged in.

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IOS 13.1.3 battery drain