Level 1

13 points

iPhone 11 bluetooth still drops call after 13.1.3 update

New iPhone 11 still has bluetooth connectivity issues, even after updating to 13.1.3. 2016 Toyota 4runner, never had a problem with iPhone 6. Call drops from car radio (Entune) after about two minutes, but call is still in session. Then I just use speakerphone like everyone else. Chatted with support, had me rename iPhone, that did not work. Disconnected BT, deleted car from BT, deleted phone from car, rebooted, etc. Sorry I bought this phone so early. Fix your software Tim Cook.

iPhone 11

Posted on Oct 17, 2019 1:23 PM

Top-ranking reply

gregordude

Level 1

4 points

Posted on Oct 30, 2019 5:23 AM

I have a 2019 Toyota Tacoma and iPhone 11 Pro 256GB and had the blue tooth problem disconnecting during phone conversations 100% Of the time.

13.2 fixed it! Here’s what I had to do though, go on your Toyota Tacoma go to apps-settings-general-scroll to and click on”delete personal data” and do that.

Also ensure you unpair your iPhone “forgot device”. Restart both and pair them. The new Bluetooth handshake between both devices is fixed. My phone conversation no longer disconnects after the 13.2 update. Thanks for the fix finally!

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34 replies

Dec 6, 2019 10:28 AM in response to Malba1025

I also have a 2016 4 Runner and I’m having the same issue with Bluetooth losing connection to entune. I have software update 13.2.2. Still not fixed!! I’m not a happy apple customer!!! This needs to be addressed ASAP

west117

Level 1

14 points

Dec 10, 2019 4:36 AM in response to Malba1025

This is exactly what happens to me with my 2019 4Runner. The entire audio unit completely resets any time that my bluetooth is even connected. This is beyond frustrating since I have State Farm drive safe which has to be connected to bluetooth in order to record the drive and therefore my insurance is becoming an issue! This is ridiculous and has been going on for months no matter the Apple update. This needs to be fixed - we pay WAY too much for these phones for this to happen.

Oct 21, 2019 6:13 PM in response to Rooster tail

Exact same issues here. 11 pro and 2015 Tacoma.

wtalber Author

Level 1

13 points

Oct 25, 2019 3:38 PM in response to N739DW

I wish that was the case. That update, at least for my 2016, was released in 2017. Already have it.

wtalber Author

Level 1

13 points

Oct 25, 2019 3:48 PM in response to N739DW

That would be the best news I've heard!

Oct 25, 2019 9:50 PM in response to N739DW

I can’t find that update only the 01057 update. Tried on entune and Toyota Audio updates. Apple needs to figure this out

Oct 27, 2019 7:09 PM in response to Malba1025

I was having the same issue after having the iPhone 11 for only 2.5 weeks. Ran across this info and found it to be helpful. I tried it and has had no problems so far

Oct 27, 2019 7:21 PM in response to gregordude

Try this. Can’t hurt although I found it to be helpful. No dropped calls since I did it. Seems crazy I know. I was about to return my iPhone 11 until I ran across this....

Nov 15, 2019 1:18 PM in response to Malba1025

Exact same problem with 2014 Tacoma and iPhone 11 Pro. Head Unit reboots every few minutes when connected to iPhone 11 Pro, never had issue with iPhone 6s. Very aggravating!

Nov 15, 2019 1:52 PM in response to N739DW

I have tried looking there for and update and it says there is no update available for my Head Unit

Nov 15, 2019 1:54 PM in response to Malba1025

Did not work for me, 2014 Tacoma and iPhone 11 Pro

Nov 22, 2019 1:23 PM in response to brosa1450

Thanks, will give it a try

Jan 9, 2020 7:31 PM in response to Rooster tail

My 2015 Toyota Tundra is doing the same thing with my iPhone 11 Pro

Feb 6, 2020 7:34 AM in response to brosa1450

I didn’t think so either. But I did that and seemed to work then I got some AirPods and it’s started doing it again. Deleted those also and seems to work again. So who knows.

Oct 19, 2019 7:10 AM in response to wtalber

New iPhone 11Pro still has bluetooth connectivity issues, even after updating to 13.1.3. 2015 Toyota Tacoma, never had a problem with iPhone X. Call drops from car radio (Entune) after about two minutes, but call is still in session. Apple replaced my first iPhone 11 Pro, how ever I still have the same problem. PLEASE HELP

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iPhone 11 bluetooth still drops call after 13.1.3 update