iPhone 11 bluetooth still drops call after 13.1.3 update

New iPhone 11 still has bluetooth connectivity issues, even after updating to 13.1.3. 2016 Toyota 4runner, never had a problem with iPhone 6. Call drops from car radio (Entune) after about two minutes, but call is still in session. Then I just use speakerphone like everyone else. Chatted with support, had me rename iPhone, that did not work. Disconnected BT, deleted car from BT, deleted phone from car, rebooted, etc. Sorry I bought this phone so early. Fix your software Tim Cook.

iPhone 11

Posted on Oct 17, 2019 1:23 PM

Top-ranking reply

gregordude

Level 1

4 points

Posted on Oct 30, 2019 5:23 AM

I have a 2019 Toyota Tacoma and iPhone 11 Pro 256GB and had the blue tooth problem disconnecting during phone conversations 100% Of the time.

13.2 fixed it! Here’s what I had to do though, go on your Toyota Tacoma go to apps-settings-general-scroll to and click on”delete personal data” and do that.

Also ensure you unpair your iPhone “forgot device”. Restart both and pair them. The new Bluetooth handshake between both devices is fixed. My phone conversation no longer disconnects after the 13.2 update. Thanks for the fix finally!

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34 replies

N739DW

Level 1

4 points

Oct 25, 2019 6:13 PM in response to wtalber

entune software version 01019E

Remove all Bluetooth devices

press apps

setup

phone

connect phone

add

find it under iPhone Bluetooth settings and pair

Did a 3min test call to the phone that synced with entune. Answered from the display.

then did another call to the phone again and it lasted over 5mins

Nov 22, 2019 5:34 AM in response to TruSaint7

Did you do the diagnostics reset? I just did this on my 2015 Tacoma with iPhone XS Max, and so far seems to be working. You have to hold the INIT button after the diagnostics has been pulled up. It must be due to the iPhone updates.

Feb 6, 2020 7:22 AM in response to Welchcm88

Shouldn’t necessarily have to do that I don’t think. Ironically I tried but that didn’t help. Glad it did for you.

If it does start up again, I went into Bluetooth settings and changed the Tacoma Bluetooth setting. I UNCHECKED “Sync All Contacts”. I left all of the other ones. Haven’t had a single issues since, only thing is that when someone calls, the name doesn’t show up on the screen. I just look at my phone if I don’t know the number though.

N739DW

Level 1

4 points

Oct 25, 2019 3:41 PM in response to wtalber

unpair the phone from the Toyota entune Bluetooth menu and repair it going through the settings menu.

I should have access to a 4 runner in an hour to get step by step instructions.

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iPhone 11 bluetooth still drops call after 13.1.3 update