apple configurator 2 does not save changes of home screen to iPad or iPhone

Still not working as of April 13, 2020. Not sure why they did away with this feature in iTunes in the first place. So much easier, especially when you have phones with bigger storage and more useful apps being downloaded.

I have this same issue with the changes not appling to my IPAD.

Devices: IPAD Pro 2020 12.9 IOS 13.4.1 / Macbook Pro (15 inch/late 2016) macOS Catalina 10.15.4

I wish Apple would just state one way or the other if this issue will be fixed or if another product can be used.

Extremely frustrating!

Same here! It not working and I spent hours updating the Macios app. Then I lost all my data on my phone because I accidentally hit erase. Thankfully the cloud worked to back up the phone but now I have a lot of old apps I had to redownload the new apps. I wish they would fix this crap

Apple you just make this App a joke.

It is not working as it should be.

Not only for a month, but more than a year. Even the update doesn't mix the problem.

Not fixing problems but making more phones with different size screen and new camera.

Service is not found at all.

I am on Mojave 10.14.6, iPhone 13.3 trying to reorganise my homescreen app layout after foolishly choosing the 'Reset Home Screen Layout' option on the iPhone. Then discovering the iTunes app layout option was stripped away a long time ago, my hopes and dreams of not having to manually organise the apps manually came with the discovery of Apple Configurator 2.......it does exactly what I WANT it to do, but doesn't apply it.

This issue has been a problem for awhile it would seem from the posts here.

Apple please fix this!!!!

I have the same problem. Its really disappointing that Apple can ignore this considering that managing iPads for school must be a priority with homeschooling requirements for COVID-19. Not what one expects from Apple.

Thank you for sharing this info.

I feel we are like the “windows users” back in the win95-winXP era. In order to make it work properly you have to be a voluntary tester. That was the exact reason why I switched to Mac-iPhone environment the first place.

Thank you for this information. I will hold off my congrats until the General Release.

Once they come out with the General Release of iOS 14, they'll probably disable it. This will confirm it is not a bug, just a feature Apple thinks is not appropriate for general users. Apple certainly, in the past, has disabled functions before when the General Release Version was delivered.

AS ONE WITH MILD TO MODERATE VISUAL IMPAIRMENT, THIS ABILITY TO REARRANGE, DELETE, ADD, GROUP APPS ON IOS USING ITUNES IN THE PAST AND / OR APPLE CONFIGURATOR WAS A TREMENDOUS HELP. NOW, ARRANGING APPS ETC ARE NOT SAVED ON IOS BY DOING THIS. THIS IS SOMETHING APPLE NEEDS TO RE-INSTATE FOR 'ACCESSIBILITY' AND VISUAL IMPAIRMENT. THANK YOU.

That’s good. Although, with the other changes in iOS 14 like the App Library, I don’t think I need to use it. All is good.

It is nice for once to see a long thread like this end with a real resolution.

I have the same problem

Ditto

Bei mir geht es auch nicht! So kann man mit den Tablets in der Schule nicht arbeiten!

Same here. Updated iOS for iPhone 8 Plus & updated Authenticator 2 - It pulls my home screen, but does not save it.