apple configurator 2 does not save changes of home screen to iPad or iPhone

Today is 29 Aug 2020 and still is impossible to save the modified home screen layout!!!

Catalina 10.15.6 (19G2021), iOS 13.6.1 (17G80), Apple Configurator 2 2.12.1 (4A20).

Why does Apple work so hard to on scaring away their customers? Why is their interest in the needs of the user so extremely low?

They have decided to remove this feature from iTunes, no matter if a user likes it or not. They don't care. And now Apple Configurator 2 doesn't support in anymore either, even if it pretends to do. They don't care.

This thread has been created like 8 months ago. Sufficient amount of time to fix a bug that has been reported by many users if you'd ask me (if you want to fix it).

Seriously, this issue just drives me up the wall. I'm furious at Apple.

This has to be a maximum 15 minutes job for a developer to fix the code in iOS that is blocking this settings sync from applying.

Clearly Configurator 2 thinks the change applies. Just as on iTunes 12.6.5 on Windows 8, if I apply an Apps layout it Syncs to my iPhone and thinks it's saved.

It's the iOS that doesn't save the frigging change.

FIX THIS FOR GOD'S SAKE!

Can you believe that since this bug/problem started being experienced by thousands of people, they further deprecated the existing system that worked fine (iTunes was deprecated). What the ****? Don't turn into Microsoft where you run completely disintegrated **** systems that break! This is why we spend $$$$££££ on your ecosystem! Treat us with some respect!

We know that Apple acknowledged this issue in September 2019. They STILL haven't fixed it.

I'm not going to spend 12 hours tapping on my screen to organise my 900 apps. I wanted the ability to do it like a frigging adult with a GUI and cursor. GIVE US THE POWER BACK!

Fuming. GET YOUR DEVELOPERS TO FIX THE CODE!

As of Catalina 10.15.5 latest and iOS 13.5.1 latest this **** still doesn't work!

I just read carefully every post. I hadn't done that before.

If iOS 13 "Supervised" devices are working in this respect, then, since this app is specifically written for the management of multiple supervised iOS devices, they will work on this issue last. It is possible the way they will fix this bug is to gray out the "Modify - Home Screen Layout..." option for unsupervised devices. I wouldn't hold my breath for this issue to be fixed any time soon. If their customers that use app to manage many iOS devices were having an issue, I'm sure they would already have it fixed. I may try this on my iPod and iPad, if/when I do I will update the thread. Remember. they decided long ago to not support this feature for regular Mac/iPhone/iPad/iPod/Apple TV people, they did specifically remove this useful feature from "iTunes" and/or "The Finder" for a reason. I think just to make us upset, now they just want to rub salt in the wound.

I have a MacPro (201*) using Catalina 10.15.5... I tried managing the apps on my iPhone X Max using Configurator 2 v 2.12.1. When I rearrange my apps on Configurator 2 and then apply them, the chnages are not reflected on the iPhone X Max.

It seems there are many posts on this same topic... but zero reposne from Apple that I could see?

Anyone seen a reply or fix?

Confirmed. Today's update to v2.12 does NOT fix this issue. Nothing is saved after rearranging apps.

As of May 28th, 2020, this still does not work...

It is 2020-06-06, Apple Configurator still won't save Home Screen layout.

I wonder how long it might take Apple to get this fixed.

It seems to work for some people sometimes but it's not clear why. Otherwise, for you and I and hundreds others it's 100% broken.

Interestingly, if you try to modify the home screen wallpaper using Apple Configurator 2 the app

asks you to supervise the device before you can save changes.

Next month we get iOS 14. AC still doesn’t support iOS 13!

MacOS 10.15.4

Configurator 2.12.1

The iOS 13.4.1 update bricked two iPads yesterday. Multiple hours with support and we ended up restoring to factory with no data. iCloud backup seemed to be the culprit with no explanation other than a possible VPN problem. I didn't have a VPN, though a profile might have been on there from a previous job. Long story short... any data that was local to the iPad and backed up to the cloud was gone. Let me repeat: "Restore from iCloud" was not an option, rather the source of the failure of these iPads to completely reboot after updating. I could only reinstall apps, or anything purchased. Sooo, my iPads are a mishmash of apps and I want to rearrange the home screens on my mac. Bottom line: I spent a half hour rearranging, hit apply, and... well we know the story. CHANGES DID NOT APPLY.