You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

hwarter Author

Level 1

48 points

apple configurator 2 does not save changes of home screen to iPad or iPhone

I use Catalina 10.15 with the first rolled out patch and Apple Configurator 2 to change the homescreens. If I have prepared the apps order and want to transfer to iPad Pro 12.9" or iPhone 6s the changes are not made on them. Both clients have the newest IOS.

Also the layout of the Configurator does not show correctly the surface of the iPad Pro, the window is too small to show the correct order.

Do you have the same problems?

iMac with Retina 5K display, macOS 10.15

Posted on Oct 18, 2019 12:47 AM

Similar questions

86 replies

Jul 23, 2020 8:59 AM in response to MuckleEck

Big Sur Beta 2 and iOS 14 Beta 2 and it works perfectly.

Jul 23, 2020 9:13 AM in response to onefiscus

iOS 14 beta 1 - June 22, 2020 - Build: 18A5301v

iOS 14 beta 2 - July 9, 2020 - Build: 18A5319i

iOS 14 beta 3 - July 22, 2020 - Build:18A5332f

BldrNick

Level 1

16 points

Aug 9, 2020 12:14 PM in response to markfromlandolakes

Interestingly, if you try to modify the home screen wallpaper using Apple Configurator 2 the app

asks you to supervise the device before you can save changes.

cshanley

Level 1

8 points

Aug 27, 2020 4:36 PM in response to hwarter

Still not working. Anyone know an alternative way of changing the home screen layout?

Garazd

Level 1

4 points

Aug 29, 2020 5:33 AM in response to hwarter

Today is 29 Aug 2020 and still is impossible to save the modified home screen layout!!!

Catalina 10.15.6 (19G2021), iOS 13.6.1 (17G80), Apple Configurator 2 2.12.1 (4A20).

cshanley

Level 1

8 points

Aug 29, 2020 6:04 AM in response to Garazd

Next month we get iOS 14. AC still doesn’t support iOS 13!

hwarter Author

Level 1

48 points

Sep 17, 2020 7:26 AM in response to hwarter

Hi, the bad times have gone, iOS 14 und iPadOS 14 are saving the changes!!!

Oct 12, 2020 7:45 AM in response to Garazd

iOS 14, unsupervised phone, AC2:———

Home Screen layout saving now working!

FatMixG

Level 1

8 points

Oct 23, 2020 9:21 PM in response to hwarter

Still no solution?

hwarter Author

Level 1

48 points

Oct 23, 2020 11:26 PM in response to hwarter

Changes on my iPhone 6s now are saved, on iPad Pro 12,9“ there is a problem. The windows of the pages are not enough scalable to see all icons and so you cannot arrange them. Saving is working.

Nov 26, 2020 11:34 AM in response to hwarter

I'm getting this same error. Please update if you find a fix for this. Thanks.

macOS Big Sur ver. 11.1 Beta (20C5048k)

Apple Configurator Version 2.13.2 (5B53)

apple configurator 2 does not save changes of home screen to iPad or iPhone