iPhone 11 Pro Camera Lens Cracking

I have iPhone 11 also. Camera lens cracked. Replaced and lens cracked again within a week. Mine is the upper camera. Curious if it is upper one for all the other issues?

Mine is not the pro. Just iPhone 11

Upper camera on my 11 Pro.

and I also used an expensive case from their store who would protect it from it!

I've been using one since August 2020 and it hasn't shut down

This happened to me too! No clue how this could have happened!

please tell me where I should report it.

thanks!

I have the iPhone 11 and one of my camera lenses cracked. It was fine one day and cracked the next. Was not dropped. This is a problem with this phone.

So, I haven't got Apple Care, how much would that cost me and could I also replace it with a aftermarket glas, as just the glas is broken?

or does the whole lens / camra have to be replaced?

*camera

Yes, glass does break under pressure, and with impact. From what I’ve read, the lens cover is not actually glass, It’s made from a type of crystal that is very scratch resistant. From my own experience and the issues stated in here the material either is not very impact resistant or is too thin. It should be able to take normal daily wear and tear; Being set on a table, kept in your pocket, or in a purse, being dropped from a few inches, or from a few feet i.e. 2 or 3 on a carpeted floor.

Hello! I’ve gone through some of the replies as well and the most useful one I’ve come across - glass breaks under pressure.

I think the point that some people were trying to bring up is - despite using their phones normally as they would with their previous iPhones (well mine did go way back with the very first) and I’ve subjected my older phones to greater pressure and what-not and none of the older phones had lens breaking within a month or two. Not even a year or two.

One of my camera lens cracked in less than two months. I did not drop it.

I bought my iPhone 11 Pro Max one week ago and I noticed a small scratch on the rear camera, probably a manufacturing issue, I've always put in my pocket with a leather case, normal usage, never dropped.

I'm very angry, you might discover a break in the call center and apply information that could be something factory or not, so you can run a store that was badly handled by Matheus manager of Shopping Morumbi Sao Paulo "Brazil", who accused me of breaking and then he said he had no explanation. I just got another salesperson who made the social and booked Apple via phone, send me the photos and I said I had a video and I was almost promised to trade if I sent the video. Since the video was not compromised with the second run, they simply ignored the switch. But they said to exchange the device just for the rude attendant, but I do not have the first recording. And seriously it's absurd to hear that from Aplle. It is ending with a memory of Steve Jos. I am running late trying to figure out why to use for work and I am extremely careful about every line item. I bought it in November 2019 in the USA. I'm trying friendly, but apparently I'll have to go to Brazilian justice. I will print all these cases and present.

Also, from the photo you posted, it appears your iPhone is NOT in a case. All iPhone 11 Pro cases ensure the camera bump is fully protected if the phone is placed camera side down. This means every time you place the camera down you are putting the lens covers at risk. You likely wouldn't be here had you invested in a simple, affordable case for your iPhone.

I took it out for a photo but for You especial i make one more pic :) but if You pay €1250 for a phone You not expect to broke a cam lence in a next 2 week's after You bought it :) But thanks i have iphone for a last 10 year's and i never broke one always keep them in new condition so i think i safe this phone also but a glass is Too Weak for this place so they should fix this problem

!