Ever since I upgraded my itunes to latest version, the sync process is failing

Why is the synch process failing ever since I updated my itunes (Windows 10 version)?

Windows, Windows 10

Posted on Oct 18, 2019 10:25 AM

Similar questions

Is there a reason why syncing stopped working? Whenever I sync on my iTunes from my computer (Windows 10) iTunes tells me it is "Preparing to sync" for step 2 out of 4, after that happens it finishes quickly but nothing new had appeared that I added to my iTunes, it worked not a long time ago but after updating seemingly it stopped working.
605 1
Itunes suddenly stopped synching Itunes suddenly stopped synching to Iphone and ipad. Windows 11 and latest IOS and Itunes versions. Outlook 365
385 1
iTunes 12.8.2.3 and iOS 13.7 - Can't Sync Devices Anymore I'm running the latest version of MacOS High Sierra and I have the latest version of iOS and iTunes for the platforms respectively. I can't sync any devices via iTunes that are running iOS 13.7. iTunes just crashes after the backup process completes before new music can be synced to my iPhone Xs or my iPod Touch (7th generation). I'm using a genuine lightning cable and I've even gone so far as to reinstall iTunes. I've restarted all devices. I think the latest iOS update broke something in iTunes. I'm perplexed as Apple just updated iTunes, for MacOS High Sierra, to ensure interoperability with the latest iOS. There was a long period where iTunes and iOS didn't work together for those of us still running MacOS High Sierra. This needs to be fixed right away Apple.
2359 8

1 reply

Teddy_B

Community Specialist

Oct 24, 2019 10:30 AM in response to joeygrabi

Hello joeygrabi,

Thank you for using Apple Support Communities! I understand from the information you provided that you have issues syncing your iPhone with iTunes; I'd like to help.

The following support article provides some troubleshooting steps to try for this behavior:

If you see an error in Finder or iTunes on your computer

Hope this helps.

Best Regards.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Ever since I upgraded my itunes to latest version, the sync process is failing

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up