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User profile for user: ActualAndre
ActualAndre Author
User level: Level 1
8 points

iPhone is Disabled Connect to iTunes (4S)

Hi, I recently got an iPhone 4s, and when I turned it on, it said iPhone is disabled connect to iTunes. I don't have any previous backup for it. Is there any way I can just reset the phone to default settings?


(My Mac that I will connect it to is on macOS Catalina, and doesn't have iTunes. I'm not sure if that will cause any issues, though.)

iPhone 4S (8GB)

Posted on Oct 18, 2019 4:51 PM

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User profile for user: Teddy_B
Teddy_B
User level: Community Specialist

Posted on Oct 24, 2019 1:46 PM

Hi ActualAndre,


Thanks for using Apple Support Communities. It sounds like your phone is disabled. I’m happy to help. You’ll want to follow the steps below:


If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support


Take care.

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User profile for user: Teddy_B
Teddy_B
User level: Community Specialist

Oct 24, 2019 1:46 PM in response to ActualAndre

Hi ActualAndre,


Thanks for using Apple Support Communities. It sounds like your phone is disabled. I’m happy to help. You’ll want to follow the steps below:


If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support


Take care.

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iPhone is Disabled Connect to iTunes (4S)

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