Contacts showing up in People and Other People in Air Drop

This happened to me, and I found a solution that hopefully works for everyone else.

Like many here, this error was happening with people who we’ve had in our contacts for a long time before iCloud existed.

Go to your Contacts list. Find your contact. Their email should be listed as iCloud. My wife's was listed as "home". Once I did this, it worked! She only showed up as her contact and not Under Other People". Moreover, the Airdrop works now. Additionally I wasn't showing up on her phone either since I have the "contacts only" setting for others to see need which is what have me the idea to investigate why my phone didn't see her as a contact. It's because it needed to see her as an iCloud contact, not just a contact in my phone.

Hopes that helps others as this has been driving me crazy for the last month!

I’m having the exact same issue. AirDrop won’t send to the “contact” (Complete with their contact photo) listed under “People” , but will work with the same recipient’s phone name under “other people”. Any ideas???

Learn --> How to use AirDrop on your iPhone, iPad, or iPod touch ...

• Check that you and the person you're sending to have Wi-Fi and Bluetooth turned on. If either of you have Personal Hotspot on, turn it off.
• If you're not in their Contacts, have them set their AirDrop receiving setting to Everyone in order to receive the file.

Same exact issue as your having. It shows my daughters name under people which doesn’t work. Then under other people it shows my daughters name with the word iPhone at the end and that is the one that works. Being a little ocd this is driving me totally crazy. This all started when I updated to 13.2.3.

I have the same issue, very annoying. Both 2 people are present in the page of my daughter phone, what is more, my phone is present in my wife's phone with my daughter's name rather than mine. It is really crazy. I tried a lot, but still not my own name.

Airdrop is really an evil in name management.

I have the same, my wife shows up with her name at the top as the main target and under people (also as a quick airdrop option) but none of those work, lower down under “other people” it shows the name of her phone itself and that one works. This has only happened in the last month or so - probably (but not certainly) since I upgraded her phone to the 11 Pro.

Anyone getting anywhere with a resolution here?

Thanks

Tried it and it did, in fact, work! Simply changing the contact email (and it could be any one of several email addresses) seemed to do the trick.

Interestingly, my wife’s iPhone 7 works just fine and my none of my email addresses are listed as “iCloud” so I’m thinking it has something to do with the new U1 Ultra Wideband location chip in the 11’s.

At any rate, thanks rttang!

Hello, I’ve same problem. Since last update (13.3 now) I can’t send via airdrop files fo my wife iPhone 7 (also 13.3). She can send to me, and I can receive.

I changed all possible mails in contact tab to iCloud but it’s still not working:(

mans one more thing I can’t send mms to other mobile users than iPhone. Before update I could Ofc.

honestly it’s gonna drive me crazy xD please any suggestions

Exact same problem here too. Everything everyone here describing, my AirDrop finally for awhile was working perfectly and then all of a sudden when trying to airdrop from my iPhone to Mac mini it shows as two contacts. One contact with Mac mini photo (hangs on "waiting") and other without photo (just the grey/white person) which works when I select this one. But for a long time it work with correct contact showing with Mac mini icon.

It took me forever to even find this thread that describes exact problem, so I feel a bit better knowing I'm not the only person having this problem. I have tried what some people suggested, regarding changing email contact to "iCloud" but still didn't work for me.

I hope this problem gets resolved soon, super annoying. I use the airdrop feature almost daily.

Just to be clear, we’re talking about changing the label of an email address to “iCloud”. This seems to have “fixed” the issue for me and a few others. Is this what you tried and it didn’t work?

Interesting. I have had this issue only since the update. I am on 13.2.3 currently... never experienced it before.

Just upgraded to 13.3 and the issue remains. Just FYI...

Same here but ^ didn’t work :(