Contacts showing up in People and Other People in Air Drop

I can’t airdrop to my wife’s phone all the time. She shows up under People on the airdrop screen and sometimes her phone shows up a second time under Other People. When her phone shows up under other people AD will work, but the contact file under People does not accept transfers. I’ve rebooted phones, updated them to iOS 13.1.3, toggled WiFi and Bluetooth, and changed AD settings to everyone; no improvement. Why is she listed twice on the airdrop screen and how do I fix it?

iPhone 11 Pro

Posted on Oct 19, 2019 7:10 AM

Top-ranking reply

rttang

Level 1

9 points

Posted on Dec 21, 2019 9:06 PM

This happened to me, and I found a solution that hopefully works for everyone else.

Like many here, this error was happening with people who we’ve had in our contacts for a long time before iCloud existed.

Go to your Contacts list. Find your contact. Their email should be listed as iCloud. My wife's was listed as "home". Once I did this, it worked! She only showed up as her contact and not Under Other People". Moreover, the Airdrop works now. Additionally I wasn't showing up on her phone either since I have the "contacts only" setting for others to see need which is what have me the idea to investigate why my phone didn't see her as a contact. It's because it needed to see her as an iCloud contact, not just a contact in my phone.

Hopes that helps others as this has been driving me crazy for the last month!

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Contacts showing up in People and Other People in Air Drop

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