Anyone have Wifi Tethering Issues after IOS 13 update?

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Level 1

5 points

Anyone have Wifi Tethering Issues after IOS 13 update?

Recently after updating to IOS 13 update my company laptop will establish connection to my Iphone 7 personal hotspot but I am unable to access the internet through the phone. The company computer also happens to be a Windows 7 laptop. The company computer also has no issues connecting to any other Wifi Hotspot and accessing the internet. Only seems related to the cell phone hotspot.

My personal computer which happens to have Windows 10 has no issues connecting to the same Iphone 7 and seeing the internet. Also this computer can connect to the phone using the USB Tethering method without any issue.

The only issue seems to be my company computer connecting to the Iphone 7.

I've tried factory resetting and reinstalling my backup and that worked for a few connections but its now back to showing the dreaded yellow triangle with an exclamation which indicates there is no internet connection.

I'm stumped.

iPhone 7, iOS 13

Posted on Oct 19, 2019 12:52 PM

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Answer 1

Rojoone2

Level 1

22 points

Oct 28, 2019 2:04 PM in response to TiffyLouise

Hi TiffyLouise,

Try resetting your network settings: Settings>General (scroll to the bottom of the page)>Reset>Reset Network Settings.

You will have to re connect to your home network and any other networks you were connecting to.

This seems to be a comm on issue with iOS 13, especially with the iPhone Xs.

Hope this helps.

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Answer 2

Teddy_B

Community Specialist

Oct 25, 2019 9:07 AM in response to mechanicmav

Hi there, mechanicmav.

I see that you're able to all but a Windows 7 computer to the Personal Hotspot on your iPhone. Every other device connects without a problem, and I'm glad to help.

If Personal Hotspot is not working on your iPhone or iPad (Wi-Fi + Cellular) -- This article provides the information and steps that you need when you can't use Personal Hotspot. Since the issue is happening with only your Windows 7 computer, you might want to check with your employer's IT department for help.

Take care.

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Answer 3

Oct 28, 2019 1:45 PM in response to mechanicmav

I updated mine 23rd this month the ios and since then I’m having trouble with my wifi aswell my phone wont connect or find any wifi connections not even my home wifi

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Answer 4

Oct 28, 2019 1:43 PM in response to mechanicmav

I've had the same issue and it has only been with Windows 7 and iOS 13 machines. My resolution goes as follows:

Connect laptop to your mobile hotspot. Don't worry about the no internet message.
Click the windows logo/start on the taskbar
Type “cmd” in search bar and hit enter
In the command prompt window type "ipconfig /release" this will take a few seconds (Ignore any media disconnected errors you may receive.)
Next type “ipconfig /renew”
When the last command finishes verify that you can connect to internet

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Anyone have Wifi Tethering Issues after IOS 13 update?

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