iPhone 11 Pro Live Photo’s don’t move

Hmmm. You gave me some hope. So, I went to my Live Photos folder (I have nearly 4000) and none of the Live Photos taken with my iPhone 11 Max Pro preview ... only those taken with my iPhone 7 Plus preview. I understand from the Apple tech that called me that this feature is phone dependent. Preview does not work on iPhone 11 via swipe. You must now press the photo or Live icon ... and who will do that??? This is an awful misstep. Plan to return my phone tomorrow and downgrade if that gets this capability back.

I also have an iPhone 11 Pro. Based on your post, I just went into my Photos > Albums > Live Photos and swiped left to right from Live Photo to Live Photo. Indeed I did observe the Live Photo motion.

So if you've been through this same scenario and do not see the motion, then perhaps it be good to visit an Apple Store or Authorized Apple Service Center, demonstrate this behavior, and see what they advise.

Yes! It's an absolutely awful change. Live Photo pictures taken with iPhone 11 no longer preview. Even with Auto-Play On for Videos and Live Photos. After resetting my phone twice per Apple Tech advice, as I was convinced it was an issue with the phone, a third tech called and just informed me that the auto preview feature is no more on iPhone 11! Can you believe that? Who wants to press every photo to see the Live Photo. It was a one of the best features. Will return the phone tomorrow and downgrade if that gets the capability back.

chbocca wrote:

Preview does not work on iPhone 11 via swipe.

I think you actually mean the following:

When going to the Live Photos area, even using an iPhone 11 or iPhone 11 Pro, swiping into Live Photos taken with iPhones earlier than iPhone 11 does reveal motion, while swiping on iPhone 11 or iPhone 11 Pro photos in that area does not reveal the motion.

I believe this statement reflects what I observe as well.

I had the same issue and I love seeing my photos come to life. But I believe I may have found the solution!

In the Camera app, you'll see a ^ icon in the middle just below the notch. Tap on that to bring up the camera controls (can also be achieved by swiping up in the viewfinder). Now tap on the Live Photo icon and change it from Auto to Live On. After thats done, try taking a photo and swipe to it in the Photos app!

I'm with Verizon (though I really like Google Fi ... unfortunately, not optimized with ios, of course). My Software version is 13.1.3. iPhone 11 Pro Max. Simply can't get any Live Photos taken on this phone to preview on swipe. Will take back to Apple store to see if they have any clues. But again, an Apple tech rep called me and stated the capability is no longer supported with the 11. fwiw. c

Or more reasonably wait for a software update. At this point you’ve determined the issue to be purely software and downgraded to the old phone, only for a future software update to be released that brings the feature back.

Well it looks like exactly that happened after reading ahead but this isn’t just hindsight...

A similar thing happened with iOS 11 or 12 where they removed FaceTime photos as an option until a point update. Sometimes things are removed from the base OS to be reintegrated when it’s more stable.

There is also Apple.com/feedback to request features be returned.

It’s everyone’s own time to use it as they see fit, but in the future I suggest patience or submitting feeeback. Maybe wait a few months after the device release to see what early adopters are dealing with, or live with it until updates come out to repair broken features. Or return the device of course.

I’m curious if those that returned devices for this ended up buying again.

That was it! It works now. Photos taken on my iPhone 11 with ios 13.2 now preview on swipe! Yay! But those taken with 13.1.3 still do not. But, I'm happy now. Thank you so much for sharing! And, thank you Apple for responding. c

not sure how helpful this would be but I recorded my screen to show you my settings. i switched between lenses to show that I have the new iPhone.

https://www.icloud.com/photos/#0BwtxUvO-eQ_munTjSQX2UmXQ

I’ve just read this conversation as I have the same issue with my 11 pro. I’ve upgraded to 13.22 but the preview still doesn’t happen when swiping through photos. It does work on older photos taken with previous iPhones.

This worked on my iPhone 11 Pro. However the same photos that synced with my iPad don’t show any live motion unless I press the photo. So I can now scroll through my iPhone photos and get Live Motion, but not the identical photos on my iPad. Both devices show the photos are Live and are on Autoplay. Any suggestions?