Shortcuts not working

I love the idea of shortcuts, but they do not always work.


Some usually work including going to preset notes, using preset timers, and phoning or texting a contact. I wrote usually because sometimes they will do nothing when pressed.


Others will only go to another screen where I have to hit the play button, so it's not much of a shortcut.


The automation Shortcuts almost never work. These include ones I created including getting details about weather conditions 15 minutes after sunrise, and play a podcast at 7: 30 a.m. daily. The podcast shortcut worked one time, when I tested play a podcast. Now it will just flash a notification, asking me to hit run, sometimes. Sometimes it will do nothing. My phone has Do Not Disturb turned off at 5:00 a.m, so that's not the problem.


Other shortcuts that never work are When Do I Need To Leave For Work. I have my Home Address & my Work Address entered into the shortcut. I takes me about ten minutes to get to work. I just tested it. It says I should leave by 10:54 P.M. to get there. on time. First of all I don't even go back to work until 9:30 a.m in two days. Second of all I tested to app at 11:00 p.m., so even if it was right it would be already be 6 minutes after 10:54.


Does anyone have any idea why they won't work?


iPhone 7, running software version 13.1.3


iPhone 7, iOS 13

Posted on Oct 19, 2019 8:18 PM

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3 replies

Oct 25, 2019 1:01 PM in response to greenmind

Hello greenmind and welcome to Apple Support Communities.


I see you're having some issues with created Shortcuts.


As many of the issues you are reporting appear to be tied to issues with time, start by checking your time and date settings.


Get help with the date and time on your iPhone, iPad, and iPod touch - Apple Support


If you continue to have issues with multiple Shortcuts, you may want to work with Apple Support directly.


Contact - Official Apple Support


Cheers.

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Shortcuts not working

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