Spyware

Question

Spyware

I have received a message on my lap top as follows:

WARNING!

MAC OS is infected with Spyware and other malicious applications. Spyware must be removed and system damage repaired.\n\nlt is necessary to Call Apple support +1-88-220-**** and follow Virus removal procedure immediately, please proceed. **If you leave this site your Mac OS will remain damaged and vulnerable**

I am concerned that this is a scam and have not called. Please advise as to what I should do.

[Edited by Moderator]

iPad Pro, iOS 13

Posted on Oct 20, 2019 1:33 PM

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Answer 1

Top-ranking reply

Eric Root

Level 10

685,221 points

Oct 21, 2019 9:43 AM in response to christiane257

You may have adware/malware installed. Try downloading this program which was written by Thomas R, a long time poster. The program will search for malware/adware. The program will do the work for you which makes it easy. It may be necessary to run more than one scan. After running the scans, restart the computer.

Malwarebytes Anti-Malware for Mac 10.10 and later

Malwarebytes uninstall

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Answer 2

Oct 20, 2019 2:07 PM in response to christiane257

No one, not even Apple, can determine that you have Malware from outside your computer. This is ALWAYS a SCAM.

You should take this with the same seriousness as if your computer told you you had a ruptured spleen. That is, it is laughable.

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Spyware

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