You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

SSL Certificate error - can't view website

One of my clients recently changed their website to wordpress and the domain host also changed. I am now getting a certificate error when I try to visit the site and Safari tells me the site is unavailable. I know the site is working because I can view it on safari on my iphone.


I have had the domain check their set up and it is all correct.

No one else is having this issue. It only seems to be my macbook that won't allow the site.


I've tried clearing all my caches including system caches.


Can someone please help?

MacBook Pro 13", macOS 10.14

Posted on Oct 20, 2019 8:48 PM

Reply

Similar questions

17 replies

Oct 24, 2019 7:20 PM in response to whizzme

Are you running any anti - virus programs? Using a VPN?


Try setting up another admin user account in System Preferences/Users & Groups to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.


Isolating an issue by using another user account 


Safe Mode - About


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply. After pasting the report in a PasteBin page, go to the top of the page, and copy the address in the URL bar. Paste that in a new reply.        Pastebin


Etrecheck – System Information

SSL Certificate error - can't view website

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.