Despite having Attention and Attention aware both ON Face ID opened my phone even if my eyes are closed or if I’m looking away from the phone. So I reset Face ID and made sure my eyes were very wide open. But this is a failing, IMO.
iphone 11
ios 13.1.3
iPhone 11, iOS 13
Hello Hillary Bowers!
Thanks for reaching out to the Apple Support Communities. I understand that you’re experiencing an issue with Face ID on your iPhone 11. Take a look at the information in this article: If Face ID isn't working on your iPhone or iPad Pro. Be sure to include setting up an alternate appearance. If there is no change and the Attention Aware doesn’t seem to be working as expected, be sure to reach out to Contact Apple Support for more assistance.
Enjoy the day!
Face ID with eyes closed
