You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Face ID not working on iPhone 13

Reset my face id, made sure cameras were not blocked, check settings, restarted phone and Face ID didn't work. Did all this a second time and still doesn't work. Is this a problem with the latest update?

This is for an Iphone 13 on iOS 16.6.1


[Re-Titled by Moderator]

iPhone 13, iOS 16

Posted on Sep 20, 2023 5:31 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 20, 2023 5:33 PM

Contact Apple Support, and discuss your options and alternatives. i’d expect this to be failing hardware.

1 reply

Face ID not working on iPhone 13

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.