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Apple music playlists GONE as I changed country/region

Hi

Yesterday I changed region on my apple id to take part of my family’s apple music account, after my account sub stopped and for some reason wouldnt accept my card information.


I then saw all my playlists I have been forming for the last 8 months, was now GONE.


This was devastating to me, and on top of this I couldnt even access apple music from this family account situation..


So I just switched back to my old region in hopes of getting my information back... but its still seems to be gone.


I honestly dont know how this support site works but PLEASE can somebody from Apple assure me all my playlists are not gone forever? It would mean more to me than I could ever explain.


Thank you

iPhone 8, iOS 13

Posted on Oct 21, 2019 1:16 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 21, 2019 4:12 PM

Try this

  1. in settings- iTunes App Store - your name - sign out- then sign back  in


Then

On your iPhone, iPad, or iPod touch:

  • Go to Settings > Music, then tap Sync. Library to turn it off.
  • Close Settings.
  • Go to Settings > Music, then tap Sync Library to turn it on and Turn on “Show Apple Music”


*if you’re using iOS 12 Sync library will be iCloud music library


If however there was a billing issue and it’s cancelled by Apple you can’t get the music back


Similar questions

2 replies
Question marked as Top-ranking reply

Oct 21, 2019 4:12 PM in response to samsaramram

Try this

  1. in settings- iTunes App Store - your name - sign out- then sign back  in


Then

On your iPhone, iPad, or iPod touch:

  • Go to Settings > Music, then tap Sync. Library to turn it off.
  • Close Settings.
  • Go to Settings > Music, then tap Sync Library to turn it on and Turn on “Show Apple Music”


*if you’re using iOS 12 Sync library will be iCloud music library


If however there was a billing issue and it’s cancelled by Apple you can’t get the music back


Apple music playlists GONE as I changed country/region

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