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I am trying to rent a movie on my apple tv and it keeps requiring me to verify my payment information. I have edited payment information on my account and the same message keeps coming up.

Posted on Oct 21, 2019 4:20 PM

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Posted on Oct 22, 2019 5:23 AM

Possibly the form wants the security code for the card, if you skipped that. That may have been optional in the past.

When I got that message, I deleted the card number, expiration date, and security code, and then re-entered those fields again.

If that doesn’t solve it, contact the iTunes Store staff for assistance.


Also read:

If your payment method is declined in the App Store or iTunes Store - Apple Support

Payment methods that you can use with your Apple ID - Apple Support

Change, add, or remove Apple ID payment methods - Apple Support

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Question marked as Best reply

Oct 22, 2019 5:23 AM in response to ada194

Possibly the form wants the security code for the card, if you skipped that. That may have been optional in the past.

When I got that message, I deleted the card number, expiration date, and security code, and then re-entered those fields again.

If that doesn’t solve it, contact the iTunes Store staff for assistance.


Also read:

If your payment method is declined in the App Store or iTunes Store - Apple Support

Payment methods that you can use with your Apple ID - Apple Support

Change, add, or remove Apple ID payment methods - Apple Support

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