Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

passcode issue after recent update

After the recent update my iPhone X will not recognize my passcode, I am entering it correctly and I did not forget it. It is definitely due to the update. Can I stop a self destruct by not turning my phone on until it is fixed? Can I recover the 5000 photos I have on my phone without iCloud which I turned off awhile back because of another update that caused everyone on my iTunes to get everyone else’s recent call list. I have been an iPhone user since 3 came out, I am seriously considering trying something different since Apple seems to be struggling with the software.

Posted on Oct 21, 2019 7:41 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 21, 2019 7:45 PM

If you have backed up the iPhone to a computer and try to recover the password using that computer the phone will back itself up once before erasing in its quest to recover lost password


If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

1 reply

passcode issue after recent update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.