Strava distance incorrect
Recently upgraded to Apple Watch 5 and use Strava to record runs. However, the distance stated is always short of the actual. eg 10k race recorded 5.7 miles instead of 6.1. Any ideas ?
Apple Watch
User profile for user:
i_rina
User level:
Community Specialist
Hello and welcome to Apple Support Communities ellie591,
I see that the app that you use for distance running is not recording the distance correctly. I understand wanting to have accurate readings for your workouts, and I'd be happy to help.
Let's start by having you restart both your Apple Watch and the iPhone that it is paired to, and then test to see if the issue remains. If the issue remains, check for an update for the app in the App Store. If the app does not have a pending update, remove the app and then reinstall the app and test to see if the issue persists. You can also, unpair and pair your Apple Watch and your iPhone. If the issue remains, since it is a third-party app, you'll want to reach out to the developer.
Unpair and erase your Apple Watch
How to contact an app developer
Thank you for using Apple Support Communities.