Mail settings (accounts, signatures, etc) inaccessible

Hello

I wanted to change a signature but the settings windwos remains blank, please see screenshot below.

My machines runs apart from this smoothly with latest 10.13, same behaviour before and after the last security update.

Great thank for any hint. At the moment, I cant' change any account settings anymore :-(

b.



iMac Line (2012 and Later)

Posted on Oct 22, 2019 8:49 AM

Reply
5 replies

Oct 23, 2019 9:50 AM in response to vorname

Quit mail.


Finder>Go>Go to Folder, copy & Paste:

~/Library/Containers/com.apple.mail


Highlight all the contents.

Then right-click and choose "New Folder with Selection”. Do not move the new folder from this current location.


You can close the Finder window.

The next step will be to restart the Mac and test


After the computer is restarted, open the Mail Preferences to see if it opens properly.

Oct 22, 2019 11:25 AM in response to vorname

Safe Boot from the HD, (holding Shift key down at startup), does the problem occur in Safe Mode?


Safe mode attempts to repair Disks & clears lots of caches, so if Safe Mode works try again in regular boot.


To find out if it's system wide or user specific, try this...


Open System Preferences>Users & Groups, unlock the lock, click on the little plus icon, make a new admin account, log out & into the new account.


Does it work in the new account?

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Mail settings (accounts, signatures, etc) inaccessible

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