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Magnet on 9.7 inch iPad Smart Cover will not stick to iPad

We recently purchased two Smart Covers for a 9.7 inch iPad and neither has a magnet powerful enough to stick to the iPad. The case falls off when you pick it up

iPad Pro, iOS 13

Posted on Oct 22, 2019 1:52 PM

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Question marked as Top-ranking reply

Posted on Oct 22, 2019 3:38 PM

Hello,


Are you certain you are attaching Smart Cover in the correct orientation? The microfiber side will lay flat onto iPad’s display. Smart Cover also will attach to iPad’s left side.

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Magnet on 9.7 inch iPad Smart Cover will not stick to iPad

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