My new 11 Pro is stuck in Medical ID mode...How do I get it back to home?
My 11 Pro is talking and I can’t get it back into home mode...it’s stuck on medical ID and called emergency twice...yousa
Can anyone help?
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User profile for user:
chris_g1
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Community Specialist
Hi there, FairturnAcres!
Thanks for reaching out to the Apple Support Communities! It sounds like your device is stuck on the Medical ID and Emergency SOS screen. If you're unable to press the cancel option on the screen and do not see the option to slide to power off, I would recommend checking out this article to Force restart iPhone.
Once you have restarted, if the iPhone is still speaking, you'll need to follow these steps to Hear iPhone speak the screen, selected text, and typing feedback and turn off Spoken Content. You'll also want to be sure VoiceOver is turned off.
Let me know the results and take care!