For some reason my sound randomly stops. Ringer on, volume up. In the middle of watching YouTube or videos on Facebook the sound will stop completely. I have turn the volume and ringer volume up and down and turn off and on my phone multiple times. It seems to the volume comes and goes as it pleases.
iPhone 7 Plus, iOS 13
Hello marish192,
Thank you for posting in the Apple Support Communities. I understand that audio playback when watching videos in multiple third-party apps randomly stops playing. I’m here for you.
For this issue, I suggest taking each of these steps: If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker
If the issue continues, try forcing the app to close, and ensuring that your device is backed up and fully updated: Update your iPhone, iPad, or iPod touch
I hope this information is useful. Kind regards.
Hello marish192,
Thank you for posting in the Apple Support Communities. I understand that audio playback when watching videos in multiple third-party apps randomly stops playing. I’m here for you.
For this issue, I suggest taking each of these steps: If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker
If the issue continues, try forcing the app to close, and ensuring that your device is backed up and fully updated: Update your iPhone, iPad, or iPod touch
I hope this information is useful. Kind regards.
Sound randomly stops
