Catalina - External Hard Drives repeatedly ejected without cause.

Following the upgrade of my iMac to Catalina 10.15, some of my External Hard Discs are ejecting spontaneously. Those that are being ejected are connected through Thunderbolt 2 ports. Those connected through USB 3.0 ports are performing well. All drives are G-Tech 8TB versions


I have run 'First Aid' on the two affected discs - no problems are detected. In 'Energy Saver' 'Put hard disks to sleep when possible' is unticked. All disks worked perfectly under OS 10.14.


This is the return of an old problem that I thought had been resolved by Apple years ago. A quick web check reveals that it is alive and kicking.


I would appreciate any solutions that others have found to this problem. I would like to avoid spending another $1,000 or so to fix this by having to buy new hard drives. it seems to be software related to me.


Thank you

Peter.



iMac Line (2012 and Later)

Posted on Oct 23, 2019 5:32 AM

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Posted on May 3, 2020 2:40 PM

Anyone want to give this a go and report back? Preventing spotlight from indexing the external drive...


I found this old apple discussion with the same issue on Yosemite with a confirmed solution. https://discussions.apple.com/thread/6607988


1. Connect the volume or drive you want excluded to your Mac.

2. Open the System Preferences application.

3. Click on Spotlight, then click on the Privacy tab.

4. Drag your volume or drive into the Privacy menu to exclude them from Spotlight's indexing.

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180 replies

Feb 13, 2020 5:01 AM in response to technonut

Same problem for me, but my drives are various USB 3.0. Random ejects, sometimes folders hang whilst loading, then the eject occurs.

Also my old partitioned  Lacie, 2TB for Time Machine, 1TB drag and drop items, locks up randomly when coping files from either partition. The 1TB partition is currently dead now. Disc utility cannot fix the partition.

I suspect Catalina also.

May 31, 2020 7:39 AM in response to PeterRobin1

I have a 2013 Mac Pro and a Lacie 2big Thunderbolt 2 RAID array that, after installing the 10.15.5 update, will not mount. I am worried that I have lost around 40,000 RAW files. The level of rot that has set into Apple's macOS releases is just astounding. I've been a Mac user since the days of the SE, but the steadily eroding quality of their software has me seriously considering alternatives. The hardware continues to be mostly good, but the software is now of the quality that we mocked Microsoft for in the late '90s and early 2000s. How can a company with the resources of Apple release such shoddy software?

Jun 9, 2020 10:17 AM in response to PeterRobin1

I'm a video producer - I'm having a parallel issue. I use a 6tb LaCie d2 pro drive attached by thunderbolt to my iMac Pro. I have had zero issues until installing the 10.15.5 Catalina update.


Since then the drive disconnects constantly.


Reconnect the drive to a MacBook Pro that is still running Mojave and the problem disappears. No suggested fixes seem to work.


Irritating that I forked out for an iMac Pro only to have it borked by an update and have to resort to doing client work at a snail's pace on a 2014 laptop.

Aug 4, 2020 4:46 AM in response to Youre_losing_me_Apple

Exactly the same issue here. Bought a new Lacie 8TB Thunderbolt drive, connected via USB cable. Was working beautifully for a week until I upgraded to Catalina this weekend. Now it ejects at random intervals during the day. Have tried all suggestions except reverting back to Mohave. As this is affecting other people, it does appear to be an issue with Catalina. Please would support at Apple respond? Thanks.

Aug 4, 2020 9:23 AM in response to ginagee123

I was informed its a catalina only issue with drives connected to thunderbolt ports. I reformatted it and ran all suggested checks to no avail, hence returned as unfit for purpose, as it would randomly disconnect requiring reboot each time to bring online.... useless, and apparently the latest ios updated hasnt fixed the issue, so holding back buying another make (lacie support was way too slow to recommend)

Aug 12, 2020 7:32 AM in response to Community User

Not tried a Big Sur Beta, but I'm not one for trying betas - I tend to wait a good long while to update the OS so most bugs are squashed.


I’ve erased then reformatted the drive to APFS and copied across all my data. Whilst the data transferred, the disk stayed mounted. However, the disk ejected once it was not being used for a while.


Obviously it is Catalina that is the issue. HOWEVER.... it is odd how my the other older Lacie drives are working fine with it though. Anyone have any other suggestions?

Aug 31, 2020 1:09 PM in response to PeterRobin1

I'd also like to know when this will be addressed. I used to have this problem on my older tower after I had upgraded the PCI card. Chalked it up to an external piece that made it glitchy. Flash forward to getting my new trash can Mac a year ago. All ran smoothly with multiple external drives attached via USB until I upgraded to Mojave. Started getting the External Hard Drive eject message after waking from sleep — frustrating but hadn't altered productivity.


Now, since upgrading to Catalina, it's not only giving me the same messages nightly (even though the drives are still clearly connected), it's also hiccuping the connection during the day. I work off an external drive and keep various folders open for different jobs. When navigating back to an open folder, I'll notice that all folders have closed except one and that one is back to the root level of hard drives.


As of today, the connection disrupted my file saving. I went to save and there was no path to the file anymore. I was prompted to save with a different file name to keep working. One version ended up corrupted. Luckily, I was able to go back to an earlier version and make only minimal edits to bring me back to where I was. But this is extremely frustrating and worrisome.


I'm running Catalina v 10.15.6 (19G2021) on a late 2013 Mac Pro with 3 GHz 8-Core Intel Xeon E5 processor. I made sure the system was updated as of 2 days ago and I did reset the SMC as suggested either earlier here or on another similar thread — to no avail.


ETA: I realize this thread was filed under iMac's, however, it appears to be an OS issue, not tied to any one hardware.

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Catalina - External Hard Drives repeatedly ejected without cause.

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