High Sierra Freeze-SSD

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Level 1

8 points

High Sierra Freeze-SSD

I have a late 2015 imac that I connected a new SSD to via USB and am booting from that. I have the OS (High Sierra) and some apps that I moved (not reinstalled) over my applications.

The issue I'm having is the OS is freezing occasionally (twice in around 4 hours of use). In both cases I was using Chrome and I typed in the address box and when I went to click on the suggested site, the computer just froze up. No mouse or keyboard movement, no beach ball, no nothing.

I also had an issue where I couldn't wake the computer from sleep, ended up having to do a hard reset.

Does anyone know if this is common and have any suggestions? I know its a vague issue but I did read a few posts about High Sierra freezing on SSD but that seems to be more "beach ball" type freezing and not a totally frozen up system.

Thanks

iMac Line (2012 and Later)

Posted on Oct 23, 2019 7:25 AM

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Answer 1

Best reply

BobHarris

Level 9

53,759 points

Oct 23, 2019 2:02 PM in response to chrisCTimac

Check your USB cables, hubs and adapters.

When I run into USB issues, it is often the cable is too long, or it is USB2 cable when I'm using a USB3 device, etc...

If you are using a USB hub try going direct.

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Answer 2

BDAqua

Level 10

240,833 points

Oct 23, 2019 10:07 AM in response to chrisCTimac

EtreCheck is a simple little app to display the important details of your system configuration and allow you to copy that information to the Clipboard. It is meant to be used with Apple Support Communities to help people help you with your Mac.

http://www.etresoft.com/etrecheck

Pastebin is a good place to paste the whole report...

https://pastebin.com/

Workable but harder for me to work with...the Note tool on the bottom of this editor's toolbar, as shown in the image, to copy and paste the output from EtreCheck.

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High Sierra Freeze-SSD

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