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Level 1

4 points

new Apple Watch without band

hello,

I just purchased a new Apple Watch (series 5). when I opened the package, there was no band inside of it. is this a defect? what can I do?

thanks

Apple Watch

Posted on Oct 23, 2019 7:43 AM

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julieda

Level 7

32,024 points

Posted on Oct 23, 2019 3:15 PM

Contact Apple and tell them what happened. Have your order number and serial number ready. Click on the "Contact Support" link at the top of this page to begin the process,

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new Apple Watch without band

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