can't sign into itunes store in itunes 11.4

oh weird that article got deleted. I also never got alerted that you replied. I'm not sure if this is the exact article I was linking to but https://support.apple.com/en-us/HT204230 is still up and says that itunes match only requires itunes 10.5.1...

3 weeks later, the problem persists...

of note, I also can't get in on a different computer running 10.9 and itunes 12. In that case it syncs my playlists but wont let me play any songs saying I'm not authorized. I go to authorize and it hangs.

Also of note this is with a different apple-id than the one I'm logged into the support forums with.... if that makes a difference...

thanks!

-trav

well, since you (jpeacelala) said you didn't have any luck calling Apple, I figured I would try. After an hour on the phone, the senior iTunes support person said that while iTunes 11.4 and macos 10.9 are technically still supposed to work, she would not be able to troubleshoot with me, I would need to upgrade the OS and or iTunes. Whatever, fine, I can decide to upgrade if I want it to work.

The clincher was when, to test, I de-authorized all computers from my MacBook where iTunes Match was working fine. After logging back in and re-authorizing the computer, I get a cryptic error about transferring my computer to a different AppleID. And I can no longer download songs from iTunes Match on that computer.

So, after calling Apple Support to fix something I now am in a much, much worse situation for 90 days. This is the nail in the coffin for me. I've been a huge supporter of Apple products for decades and an investor. But after this I will be divesting and switching to open source alternatives.

actually, sometimes when I try to login it'll give me a -50 error and a -9836 error, if that makes a difference...