Passwords associated to an old email address.

When I try to get to the Apple Store it asks for a password associated to an old email which I do not remember. How do I get it to ask for the password associated with my current email?

iPad Air 2, iOS 12

Posted on Oct 23, 2019 9:02 AM

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Question marked as Top-ranking reply

Posted on Oct 23, 2019 9:32 AM

Check the App Store and iTunes Store to see if there are any updates for apps/purchases. A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID. 


Purchase History Review

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Question marked as Top-ranking reply

Oct 23, 2019 9:32 AM in response to Architect1234

Check the App Store and iTunes Store to see if there are any updates for apps/purchases. A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID. 


Purchase History Review

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Passwords associated to an old email address.

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