Weird clicking noise from iPhone 11

Ended up going to the apple store about this issue today. They asked me to restore my iPhone there. The issue was not resolved. Management got involved and couldn’t hear the noise as it is a noisy environment. I asked to go to a quieter room, he then took me to the back and claimed it was normal because his iPhone made the same nose. He then got a new iPhone 11 and saw the new iPhone didn’t have that issue. They determined it was a hardware issue (haptic) and replaced the phone.

The subtle but soft clicking sound happens to me whenever it is in silent mode.

Here is the solution that worked for me:

Settings > Accessibility > Audio/Visual > Turn off “Phone Noise Cancellation”

With the noise cancellation turned off, the clicking sound is gone even if i turned the system haptics back on. Hope this helps!

sorry for late update:

A day after they changed haptic engine, I went to the store again and they changed the phone. It was hardware issue, not software. Issue is gone.

Everyone who's still having this issue, do download and install the latest iOS (it's iOS 13.4.1 for me). I've just updated my iOS and that annoying piece of &$@%#£ click is finally gone! Go set yourselves free too guys. Hope it works for you all. That annoying click is not something I'd wish even upon my worst enemies. Fingers crossed!

Are people reading the replies here? It’s a hardware issue and the repair or exchange it.

There is no software fix ...

Im happy to say that ios 13.4 solved my problem!! After 3 months of madness..

I believe this now to be apart or a bug of the haptic feedback system where in certain apps and system features it give you a slight vibration, such as when your holding the volume button up or down continuously or in such apps as facebook when scrolling videos you will only feel it under certain conditions, even with the phone in silent and with system haptics off it still does it slightly.

You will feel a click or slight nudge when face unlock unlocks also.

Both my iPhone 11 and my girlfriends iPhone 11 have this issue, both on 13.3

It is also worth saying, her iPhone 8 plus did the same but my iPhone 7 did not.

To me if the phone is in silent and system haptics is off you should not hear or feel anything when doing anything on the phone.

I contacted apple and they said it was a software issue but unless I take it to a store (can’t because of COVID) there’s not much they can do. I’m hoping an update, when they release one, will solve it.

I tested another 7 plus and it also did it, though was a little quieter than mine!

They’ll try to change the Taptic Engine first. If after this the issue is still there, they will give me a remplacement.

Problem solved! Got iOS 13.4 beta downloaded and it’s gone, thankfully!

thanks for the help

Turn off ,lock sounds. In sounds and haptics.

Hi I also have this problem. Anyone with a solution please?

I use an iPhone 11 and I was on iOS 13 when I noticed the issue. I've been using my phone for a while now and tbh I'm not sure when the weird clicking started and I only noticed it today. I've since updated to iOS 13.3, hoping that it'd go away with the update but that didn't work, the weird clicks are still here.

Just to name a few examples, I hear a clicking sound (kinda like the keyboard clicks but a lot softer and subtle) when:

• swiping up to toggle between apps whether I'm in an app or on the home screen
• tapping on any app or function from within the control centre
• tapping and holding on anything including like apps on the home screen or links in a browser
• toggling any toggles such as within the settings app
• zooming in and also zooming out of anything such as photos or a website in a browser

And like all the earlier users, nothing works. I've tried setting my phone to silent mode, turning system haptics off, resetting all my sounds and vibrations settings, turning off vibration in accessibility, performing a hard reset (volume up, volume down, press and hold lock button until apple logo comes back on), updating my iOS..

Can apple please fix this? Or if anyone has a solution, please share! The clicks are driving me nuts!

Just downloaded and installed the 13.4 public beta and the clicks are gone for me too

13.4 beta also fixed the clicks on my way iPhone 11. So to the guy who insisted it was a hardware issue, you’re wrong.

Here is the solution that worked for me:

Settings > Accessibility > Audio/Visual > Turn off “Phone Noise Cancellation”