Help! I Can't Upload My Pictures Off My Phone!
I have an 8 Plus from September 2017, using a Windows 7 PC.
Typically I need only plug in the phone, open Explorer, look under Computers, find iPhone listed, right click and select Import Pictures and Videos, and voilà.
Well, just recently, I followed this same process and now I'm not able to import. I have some 2,700 pictures and videos I want to move onto my PC and when I try to, on my laptop, I get an error message on the very first picture. Even when I select "skip files with errors" it will hang on picture 1 of 2700 for a minute, then move onto 2 of 2700 and hang for a couple of minutes, and after a half hour and getting up to only 10 of 2700, I bailed. I switched to an Apple-branded cable that I knew was brand new, and same deal. I try to browse directly into the phone's file through Explorer, and Explorer crashes.
I went to my wife's PC and had a little better luck. I was able to transfer maybe 900 pictures, skipping about 100 error files, when it started to hang on picture 1024 of 2700, then taking a few minutes before moving on to 1025, then 1026, etc. Once it got to 1028 I knew this option was toast as well.
I was able to browse into the phone's contents in Explorer on my wife's PC and move maybe 1300 pictures manually into folders, although on most videos it gets halfway through, then shows an error message like, "a device attached to the system is no longer functioning". Then, finally, I was no longer able to browse directly into the phone's contents anymore, and that was that.
I tried uploading the pictures into my iCloud account but I got an error message on that, too.
So, at the moment, I am truly stuck. Can anyone suggest how I can become unstuck?
iPhone 8 Plus